Reviews
Service Advisor, Efrain Cortez, was very helpful,
Service Advisor, Efrain Cortez, was very helpful, courteous and knowledgeable. He was able to get my rear window trim reinstalled in a reasonable amount of time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.
2007 Tundra Crew-Cab got estimate for front struts & rear
2007 Tundra Crew-Cab got estimate for front struts & rear shocks plus dealer said I'd need alignment for $2200 without alignment. Independent mechanic replaced front struts & rear shocks for $1150. Doubt I'll go to dealer again..
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Hi, thank you for taking the time to leave us feedback. Please call our General Manager at (512) 518-6900 for ways we can work towards resolving these issues. We look forward to hearing from you soon.
Jared Jones is a great service advisor, he always makes
Jared Jones is a great service advisor, he always makes time for questions about car maintenance.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!
One of the easiest new car purchases that I have done
One of the easiest new car purchases that I have done with a large dealership. Salesman was great and worked with me getting me a great deal.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi,We are pleased to hear you had such a positive experience with us, Buffalo45_70! If you ever need help, just give us a call. Happy motoring!
Keep up the great work.
The Auto service Department works hard to care of their
The Auto service Department works hard to care of their customers. Most if the time they get me in on time and finished in the promised time frame. Service agent Jared is great. Professional and detailed.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, We are pleased to hear you had such a positive experience with us. We always strive to provide personable and excellent customer service. Thank you again for the review!
Service was great.
Service was great. Service Associate was professional and explained the needed repair and answered all my questions.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
My new car purchase experience with Alex Lomeli at
My new car purchase experience with Alex Lomeli at AutoNation Toyota was top notch, enjoyable and very successful. His customer service has extended beyond the sale and I will purchase all my future cars from him. Alex made my car buying experience pleasant and successful from beginning to end and I strongly encourage anyone looking for a new or used car to call or visit him at AutoNation Toyota. His cell is 512-673-0943. Kristina Frost
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Kristina! We are pleased to hear you had such a positive experience with us. If you need more help, our team is available to talk -- safe travels!
Highly recommended - Sales rep, John Cuellar was very
Highly recommended - Sales rep, John Cuellar was very friendly, knowledgeable, and professional. Stayed with me from first contact until I drove off. He has checked on me and the car after the fact.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.
Service was good.
Service was good. Made an appointment but when arrived was told 3.5 to 4 hour wait which kind of negates the point of an appointment.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.
Took too long to get vehicle evaluated.
Took too long to get vehicle evaluated...waiting on part now...will write an additional review if or when the part comes in.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (512) 518-6900. We hope to hear from you.