Reviews
They had no idea where the vehicle was/neverseenit
Called quickly but had no idea where the advertised vehicle was. Could not locate it. Had not ever seen it. Didn't know where to look. I suggested looking at the owners house.
- Customer service 3.0
 - Buying process —
 - Quality of repair —
 - Overall facilities —
 - Overall experience 2.0
 
- Does not recommend this dealer
 - Shopped for a new car
 - Did not make a purchase
 
KJ, we are sorry that you had a poor experience. Did this occur at the Redding Toyota dealership? This is the Abilene Texas.
Good Dealership
Our salesman Mark Harris did an outstanding job in finding a way that we could buy the vehicle. He went beyond the call of duty
- Customer service 5.0
 - Buying process —
 - Quality of repair 5.0
 - Overall facilities —
 - Overall experience 5.0
 
- Does recommend this dealer
 - Shopped for a new car
 
Thank you for writing a review. I am pleased to hear that Mark did such an oustanding job getting you into your new vehicle. I also like to hear that he went above and beyond for you. When the time is right please come see us in the service departement so that we can give your new vehicle the proper car it deserves. Enjoy your new ride. Sincerely, Kenan Pyeatt, General Manager
Camry
I came in looking for a small SUV. After driving the Camry I absolutely changed my mind to the Camry. I was won over and still really like our purchase.
- Customer service 5.0
 - Buying process —
 - Quality of repair 5.0
 - Overall facilities —
 - Overall experience 5.0
 
- Does recommend this dealer
 - Shopped for a new car
 
Thank you for taking the time to write a review about your purchase. I am happy to hear you are enjoying your new Camry. Please come see us for your service needs when the time is right. Sincerely, Kenan Pyeatt, General Manager
Brody Earles
I recently bought a car from Brody Earles, and was very pleased with the experience. Brody gave me all the info I needed, was pleasant, low-key, and not high pressure, which I appreciated. The same was true of Jim, the sales manager I worked with. I would recommend both of them, and Lithia Toyota. I plan to enjoy my car for many years!
- Customer service 5.0
 - Buying process 5.0
 - Quality of repair —
 - Overall facilities 5.0
 - Overall experience 5.0
 
- Does recommend this dealer
 - Shopped for a new car
 - Did make a purchase
 
Wonderful !!!!!!!
Our salesman Mark Harris went beyond the call of duty in finding a way that we could get the vehicle and we were so overjoyed that he did that for us. If you are looking for a car we highly recommend Lithia Toyota !!!!!!!
- Customer service 5.0
 - Buying process 5.0
 - Quality of repair 5.0
 - Overall facilities 5.0
 - Overall experience 5.0
 
- Does recommend this dealer
 - Shopped for a new car
 - Did make a purchase
 
Great experience through internet purchase
I knew exactly what I wanted and contacted about 10 Toyota dealers throughout the state from DFW to Houston. Kyle at Lithia Toyota gave me the best deal upfront and found the exact vehicle I wanted. There was no back and forth negotiation, just a great price to start with! I did almost everything through the internet then just went in and picked up the car and filled out the paperwork. We drove over 3 hours to Lithia Toyota because no dealership close to us would even come close to the deal we got. I rarely ever write reviews, but this truly was a great car buying experience. I highly recommend buying a vehicle with Kyle Corr at Lithia Toyota.
- Customer service 5.0
 - Buying process 5.0
 - Quality of repair —
 - Overall facilities 5.0
 - Overall experience 5.0
 
- Does recommend this dealer
 - Shopped for a new car
 - Did make a purchase
 
Great experience
This might have been the least painful car buying experience I've ever gone through. Chris the salesman and Craig the sales manager were so easy to work with. I almost forgot that I was in a "battle" mode. They started to feel like two buddies I was out drinking a cold beverage with. That's unheard of for me when buying a car. And, I'm used to driving a hard deal. But, there was nothing hard about the negotiation. I got the car I wanted at the price I wanted to pay. I'd buy a car from these guys anytime. I highly recommend them.
- Customer service 5.0
 - Buying process —
 - Quality of repair 5.0
 - Overall facilities —
 - Overall experience 5.0
 
- Does recommend this dealer
 - Shopped for a new car
 
Thank you for taking the time to share your experience. I am happy to hear that Chris and Craig did such a great job and made you feel so comfortable. No "battling" is something we strive for. Enjoy your new ride! Sincerely, Kenan Pyeatt, General Manager
Easy and Fair car buying process
This might have been the least painful car buying experience I've ever gone through. Chris the salesman and Craig the sales manager were so easy to work with. I almost forgot that I was in a "battle" mode. They started to feel like two buddies I was out drinking a cold beverage with. That's unheard of for me when buying a car. And, I'm used to driving a hard deal. But, there was nothing hard about the negotiation. I got the car I wanted at the price I wanted to pay. I'd buy a car from these guys anytime. I highly recommend them.
- Customer service 5.0
 - Buying process 5.0
 - Quality of repair —
 - Overall facilities 5.0
 - Overall experience 5.0
 
- Does recommend this dealer
 - Shopped for a new car
 - Did make a purchase
 
MY EXPERIENCE WITH A NEW DEALERSHIP
I CAME IN JUST TO LOOK. I MET BILL UMSTEAD. WHILE I WAS LOOKING AT THE TUNDRA'S HE GAVE ME ALL THE DETAILS ON THE TRUCK IN REALLY GOOD DETAIL. I HAVE DROVE GM PRODUCTS FOR 45 YEARS BUT I DROVE OFF IN A NEW TUNDRA BILLS A GOOD SALESMAN TO BE ABLE TO DO THAT. IT SEEMS LIKE THE DEALERSHIP IS GOING TO BE A GOOD ONE. EVERYONE I MET WERE VERY FRIENDLY. THANKS, DELBERT
- Customer service 5.0
 - Buying process —
 - Quality of repair 5.0
 - Overall facilities —
 - Overall experience 5.0
 
- Does recommend this dealer
 - Shopped for a new car
 
Delbert, Thank you for sharing your experience with Bill and our Dealership. I happy to hear we could put you into a new Tundra! When the time is right please come back and see our service department, so that we can continue to give you the great service we are known for. Sincerely, Kenan Pyeatt, General Manager
Always willing to help!
I recently purchased my 2014 Toyota Camry from Lithia Toyota of Abilene. I have purchased a few vehicles from this dealership in the past and have always had an exceptional buying experience . My latest purchase was administered through Jacob Dutton, sales consultant for Lithia Toyota and I have to say...... This was by far the best experience I have had ! Jacob is a great guy and even better salesman. Jacob was very considerate of my needs and my wants and was willing to almost bend backwards to help me out . He is very knowledgable of the vehicles he is selling and never hesitates to answer any questions you may have . I would definetly reccomend Jacob Dutton to any person in the market for a new vehicle !
- Customer service 5.0
 - Buying process 5.0
 - Quality of repair —
 - Overall facilities 5.0
 - Overall experience 5.0
 
- Does recommend this dealer
 - Shopped for a new car
 - Did make a purchase
 
