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Lithia Toyota of Abilene

(1,960 reviews)
Visit Lithia Toyota of Abilene
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–7:00pm 8:00pm–5:00pm
Sunday Closed Closed
2014 state dealer award
View 7 awards
2014 state dealer award 2014 state dealer award
2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (325) 863-0094 (325) 863-0094
Used (325) 863-0085 (325) 863-0085
Service (325) 863-0084 (325) 863-0084

Reviews

(1,960 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Buying a new Tundra

I took my 7 month old Highlander in for the 10,000 mile service and ended up buying a new tundra. Kyle Corr is amazing!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write a review. I am happy to hear that Kyle did a great job getting you into a new Tundra. Enjoy your new ride! Sincerely, Kenan Pyeatt, General Manager

Above and Beyond

Greg Parks and your finance department spent hours and stayed beyond your close time to help a family member of mine buy a much needed vehicle and to try to find a way help reestablish credit. I had just purchased a new vehicle from Lithia and had a great experience with that. Everyone at your dealership is helpful, friendly and is there to help you buy a vehicle without a high pressure sales pitch. They know the vehicles they're selling which is always impressive. Overall a great experience and I wouldn't think of buying a car, new or used, anywhere else. Thanks. Phyllis

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Phyllis, Thank you for sharing your experience. I am pleased to hear that Greg and our dealership took such great care of you. The way you were treated is the service we strive to provide! We look forward to taking care of you and our family in the future. Sincerely, Kenan Pyeatt, General Manager

AMAZING!!

We just purchased a 2014 Toyota Camry from Laura at Lithia Toyota in Abilene, TX, and she was amazing and everything about the customer service/purchasing process was awesome! We would definitely refer our friends and family to Lithia and Laura and we would purchase from Lithia/Laura again. Thanks so much Lithia/Laura!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Tundra

Chris is very friendly and easy to work with. It was a pleasure doing business with him. If I'm in the market for a Toyota in the future I'll be sure to give him a call.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for writing a review. I am glad to hear that Chris was friendly and easy ot work with. Thank you for doing business with us. Sincerely, Kenan Pyeatt, General Manager

Good experience

Bought a new Tundra from Chris Herrington. I told him what I wanted and he made it happen. He knows the product line and walked me through the whole purchasing process. I had never dealt with Lithia but will do so in the future. If you are looking for a new vehicle, give Chris a try and I think you will be happy with the experience. Randy Williams

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Randy, Thank you for taking the time to right a review about your experience. I am pleased to hear that Chris did such a great job from start to finish. When the time is right, please come back and see our service department so we can continue our great service! Sincerely, Kenan Pyeatt, General Manager

Thank you for my new pickup!

I would like to thank Julie Roberts at Lithia Toyota, Julie did a wonderful job with all my questions. This is my second Toyota and will get another if the need ever arises.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Outstanding Customer Service

The absolute best dealership hands down!!! Aaron B. and Chris D. were amazing throughout the entire process. They make buying a car EASY as 1-2-3!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Chris DeViney

I am happy to say that my experience with Chris DeViney and Lithia Toyota was a positive experience. Chris was very low key and patient, as he needed to be when I brought my sister-in-law with me once. I never felt pressured and enjoyed my time with him. Any mother would be proud of this fine young man. The transaction went great and I even know now how to make my own yogurt........what more could you ask for? It was great and Mike with financing was a hoot. Great job guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Bill Umstead

I would highly recommend Bill Umstead as your next salesman. He got me the best deal on my trade. My trade in had horrible hail damage, from the windows to the body. I am now in a new car with better financing. Today I received cookies! Thanks Lithia Toyota of Abilene!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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We have been doing business with Lithia for years.

Our lattest was a purchase of a 2011 Corolla S for a replacement for a 2009 Camry due to hail dammage. Kyle Corr helped us through the process and was very helpful. We were impressed with Kyle and the whole staff. We are very happy with our purchase and experiance.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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