Reviews
Came back to buy my car after husband bought his
We bought my husband a 2014 Toyota Corolla a week ago and the experience was so great that we decided to go back and look into trading in my SUV and getting something new for me. I was driving a 2011 Kia Sorento but have always liked Toyota. I was unsure if trading in would be a good idea because I was upside down on my current vehicle. Mike M. IV worked with me and explained how I could trade in my old SUV and get into a 2014 Rav4. He worked hard to get me as much as possible out of my old vehicle and into the Rav4 while staying in my price range. I am now driving a 2014 Rav4 and absolutely love it. We will definitely go back when its time for new cars.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Heather, Thank you for your repeat business! Enjoy your Rav4 and your husband's Corolla. I am glad that Mike was able to take such great care of you. Sincerely, Kenan Pyeatt, General Manager
Excellent Service
My husband travels for his job and was looking to trade in his old car and get something with great gas mileage and Bluetooth. He had a corolla and was looking at keeping the same but just newer. We knew for experience how great his corolla had been. Andrew Elliot listened to what we wanted and was able to find the perfect match. He worked hard at locating what we wanted and helping us get the payments where we wanted them. The experience was actually enjoyable and my husband loves his 2014 Corolla. We even enjoyed the finance manager. Normally signing papers is boring and time consuming but we got in and had a great time talking and finished signing before we knew it. I would definitely come back again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Heather, Thank you for taking the time to share your experience at our dealership. I am happy to hear that our team took such great care of your husband and you. When the time is right please come see us in the service department, so that we can continue your great experience. Tell you husband to enjoy his new Corolla and we are so happy we could help! Sincerely, Kenan Pyeatt, General Manager.
Satisfied Customer
The last four vehicles we've purchased have been from Lithia Toyota, and I'm convinced this is the best dealership in Abilene. We recently purchased a 2014 Camry with Kyle Corr, who was very knowledgeable, efficient, and straightforward throughout the buying and trade-in process. In addition, we have always been very pleased with Lithia's service department. If you are looking for a new or used car, visit Lithia Toyota and ask for Kyle - he will get you set up with the perfect Toyota for your needs!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent
Was an excellent experience with Andrew. Everything went smoothly and he took really good care of me. All of the staff was friendly, Sassy Mike, Jacob. Just very friendly overall!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I am so happy to hear that you had such an excellent experience at our dealership. I am pleased that all of our staff took great care of you! We look forward to doing business with you in the future. Thank you for taking the time to write a review. Sincerely, Kenan Pyeatt, General Manager
Overall great experience!
I compared prices on line with several dealerships in and out of town and noticed that your prices were consistently lower than most of the other dealerships. I set up an appointment by email with Phillip to meet on Saturday and just wanted to see what was available and see the best deal I could get. We narrowed down the two vehicles we were interested in and drove one of them. Phillip was very helpful to show us all of the new features that Camry had to offer. We decided to purchase the car and he was so easy to deal with. We had friendly negotiations and agreed on a final deal and he made the rest very easy. I would recommend him to my friends and family and would come to him again for another purchase. His personality and character were genuine and it was a delight to work with him!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your experience and write a review. I am pleased to hear that Phil was so helpful from start to finish. When you are ready we hope that you will service your vehicle with us so that we can continue taking great care of you! Enjoy your new vehicle. Sincerely, Kenan Pyeatt, General Manager
Great experience
Very professional environment, knowledgable sales and provided a great experience in buying my first car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Southern Hospitality :: Lithia Toyota
While visiting family back in my hometown of Abilene, I decided to test drive the FJ Cruiser I had been researching for months. I stopped off at Lithia Toyota, made the test drive with Cole and started playing "what if" scenarios. As I started to get more serious about purchasing the FJ, I found myself sitting down with Kyle Corr, who answered my questions as directly as I asked them. His realistic approach was the turning point in my decision to go through with the purchase. He didn't tell me what I wanted to hear, but what I needed to hear and then helped to explain every detail I asked of the paperwork I was looking through. I was then introduced to Ron Morton, who greeted me with a firm handshake. As we went on to discuss my trade-in value and other variables, I grew increasingly appreciative that again, he was talking realistically with me about a purchase that would be with me for the next 4-6 years. I love my FJ and I'm happy to say my experience at Lithia Toyota of Abilene came with the southern hospitality of home. It's going to be a fun summer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
yep i bought a camry
phill took care of me when I bought my new camry. made the process very easy and I was even able to do most of this over the phone which made the process mucheasier
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
yep i bought a camry
Phill took care of me when i purchased my new camry. Mad the process very easy and efficient. Was able to handle the entire process over the phone which made me very happy.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience. I am glad Phil was able to handle the deal in a way that worked best for you! We look forward to servicing your camry when the time is right. Enjoy your new ride! Sincerely, Kenan Pyeatt, General Manager
Very friendly and great experience.
Our experience at Lithia Toyota of Abilene was one of the best we have had. Our salesman, Kyle Corr was very informative and went above and beyond to find a 2014 Highlander with a few specific options we wanted. He located the vehicle in less than 20 minutes, and the vehicle had more features than we expected and the price was just right. He listened to what my husband wanted in the vehicle and that we wanted to purchase as soon as possible. Everyone at Lithia Toyota of Abilene was friendly and made you feel welcomed. They were very polite and respectful to customers. The facilities very clean and comfortable. We would recommend Kyle Corr and this dealership for a positive car buying experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
