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Lithia Toyota of Abilene

(1,960 reviews)
Visit Lithia Toyota of Abilene
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–7:00pm 8:00pm–5:00pm
Sunday Closed Closed
2014 state dealer award
View 7 awards
2014 state dealer award 2014 state dealer award
2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (325) 863-0094 (325) 863-0094
Used (325) 863-0085 (325) 863-0085
Service (325) 863-0084 (325) 863-0084

Reviews

(1,960 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Lithia

Phil Underwood is a true asset to Lithia. He is very personable. Kyle did a great job showing me the car I wanted to buy. I will definelty recommend Lithia to my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write a review. I am happy to hear that Phil and Kyle took such good care of you during your buying experience. Your recommendation for our store and our staff is always appreciated. Thank you again. Sincerely, Kenan Pyeatt, General Manager

New truck purchase

Having purchased several vehicles from this dealer, none has been better than my experience with Chris Ashley. Professional, knowledgeable and personable, Chris knows his craft well, and makes purchasing a vehicle painless. The dealership reflects the high caliber of professionalism he exudes. Hands down the best.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience. I am pleased to hear what a great job Chris did. Thank you for your business and we look forward to seeing you in the future. When you are ready please visit our service department so that we can keep your vehicle in great shape for you! Sincerely, Kenan Pyeatt, General Manger

Sales Experience

Best car deal ever - no hassel, just a great time. All at dealership very polite, interested in customers in all aspects. Not at all like car deals "used" to be like.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience. I am pleased that your time with us was great and that you felt at ease in our dealership. We look forward to servicing your vehicle in the future! Enjoy your new ride! Sincerely, Kenan Pyeatt, General Manger.

Quick and painless!!!

It took a phone call and Chris was on it. He make this car buying experience the best I have ever had! He did all the work and all I needed to do is show up and sign the papers. I will be returning soon for my wife to get a new car and will recommend Chris and Lithia to my family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write a review. I am pleased to hear it was such an easy process and that you will be returning to see us. We look forward to your repeat business and taking care of you in our service department! Sincerely, Kenan Pyeatt, General Manager.

I Love my Toyota and Lithia of Abilene

I went to Lithia Toyota looking for a car that I would be able to drive for years to come. A young man by the name of Chris Deviney was very patient as I searched through the New and Used cars, he is truly exceptional Sales person. Chris knows what he is talking about and I had alot of questions for him, he answered every one of them. I have never owned a Toyota or a New car, and I feel very blessed to have Chris and the staff a Lithia to help me through the process and still there to help. I would recommend Lithia Toyota of Abilene to anyone that wants quality as well as having Chris Deviney to help you through your experience. He is Truly Exceptional and then some! Thank You Chris and the team at Lithia of Abilene. From one Happy, Happy Customer, DeVelblis Robinson

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi DeVelblis, Thank you for sharing your experience at our dealership. I am happy to hear that Chris took such great care of you! When the time is right please come see us in our service department so that we can continue our great service to you! Enjoy your new vehicle. Sincerely, Kenan Pyeatt, General Manager

Dealer recomendation

Drove over 140 miles to Lithia Toyota after months of research and “good intentions” from other dealers. Mark Harris and the rest of the Lithia team made my trip worthwhile and a great car buying experience. None of the typical hard sales tactics that I have experienced from other dealerships in the past. None of the “oh, by the way I forgot to include last minute ad on prices” during the financing process. On the contrary, I felt like I was talking to an old friend from the moment that Mark Harris greeted me upon my arrival. He gave a thorough explanation of the all features included with the Tacoma truck and shared his extensive knowledge in the banking arena during the pricing and financing process. I was impressed with his knowledge and sincerity but it was his integrity and honesty that sealed the deal. Bet you never thought you would read those words in reference to a car salesman. Thanks for all of your help Mark!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your experience. I am pleased that Mark Harris took such good care of you. If we can be of help in the future please don't hesitate to contact Mark or the dealership. Thanks you again! Sincerely, Kenan Pyeatt, General Manager

New Car Sales!

Chris Ashley is THE premier salesman in Abilene and surrounding areas. I trade vehicles quite a bit and since meeting Chris; I will never go anywhere else. This man knows everything when it comes to the skills of selling a car. Chris is not the ordinary salesman that wears you out with jargon. He has the personality to do this job with ease. It is like talking to a best friend or a brother. Again I will never go anywhere else, but through Chris Ashley and Lithia Toyota! Thanks Again Chris!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Noel, Thank you for writing a review. I am so glad that Chris made the buying process such a joy. Thank you for your repeat business and your loyalty to Chris and our dealership. We look forward to servicing your new ride when you are ready. Sincerely, Kenan Pyeatt, General Manager

NEW CAR

I had very good service in the past with my camary. After I had totaled my car out I came back to see if there is anything I need to do to get another car. David helped me out on what I needed to do and I ended up with a new car. He works hard to satisfy the customer on what they need. If he doesn't know the answer he'll find out real quick.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your experience. I am so sorry to hear about your Camry but pleased that David did such a great job getting you into a new one. We look forward to seeing you in service when it is time. Thank you for your business and enjoy you new car. Sincerely, Kenan Pyeatt General Manager

Pleasant Car Buying Experience

I recently purchased my new Toyota from Mike Mizikar IV. He is a very pleasant, low pressure, and knowledgeable salesman. I talked to Mike and he listened to what I wanted. There was no game playing!!!! He and Phillip Underwood listened to what I wanted and found my car. It was delivered in two days and was a straight forward trade. No back and forth a dozen times like I have experienced from other dealers and no waiting for hours. I do not hesitate to recommend Mike and Phillip and will not hesitate to send friends and family to Lithia Toyota --- WHERE SERVICE IS IMPORTANT!!!! Thanks again for the great service and wonderful experience. I LOVE MY NEW CAR!!!!!!!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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2014 Toyota Tundra

Michael Mizikar IV was my sales person. He did an exceptional job. I had went online to see what my 2012 Tundra blue booked for and within a few minutes Michael contacted me. That was very impressive. He asked me what I was looking for and I made an appointment to meet with him. I drove up to the dealership and Michael met me and had two pickups for me to look at pulled up in front of the dealership. He answered every question I had. Once I had decided on the pickup I wanted to purchase and finished all the paper work, he showed me the features and how to operate them. Michael went above and beyond his job. Thanks for the great job and all your help, Michael.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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