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Lithia Toyota of Abilene

(1,960 reviews)
Visit Lithia Toyota of Abilene
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–7:00pm 8:00pm–5:00pm
Sunday Closed Closed
2014 state dealer award
View 7 awards
2014 state dealer award 2014 state dealer award
2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (325) 863-0094 (325) 863-0094
Used (325) 863-0085 (325) 863-0085
Service (325) 863-0084 (325) 863-0084

Reviews

(1,960 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Chris Herrington did a great job handling this sale. I am...

Chris Herrington did a great job handling this sale. I am a former car salesman so I am aware of the process involved in selling a car. Everything went very smooth, I could not have done it better myself. Thanks Chris!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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We had a smooth and pleasant experience with Lithia...

We had a smooth and pleasant experience with Lithia Toyota and particularly Chris Herrington. He was a great help in purchasing our vehicle after a long and stressful day car shopping at other dealerships. Chris was friendly, helpful, and patient with us during the whole process. We would definitely recommend HIM and the dealership to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Thanks Ken Terry

I want to thank ken Terry for a wonderful buying experience and being so pleasurable in dealing with! I would most definitely recommend buying at Lithia of Abilene!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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I really enjoyed the fact that I never felt pressure to...

I really enjoyed the fact that I never felt pressure to purchase the vehicle. The sales person kept in touch and I was able to do a lot of the work through email. When I asked for the best out the door price, they gave me a price and I thought about it and said, let me think about it. They came back and asked, what price would you like to be at on this vehicle. I gave them a number and they got really close to it. They always seemed to be willing to at least try to work with me the whole time. I also like the fact that the price of the vehicle included everything other than the tax, title and license, which all dealerships are the same there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Phillip did an excellent job in telling me about the...

Phillip did an excellent job in telling me about the original vehicle I had called about and than after it was sold before we came to a deal, he found the new vehicle I purchased. Worked around my request to make sure I felt good about the deal I received. It was a great experience for me on purchasing this 2014 Toyota.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great salesman

I recently bought a Toyota Rav4 from Lithia Toyota of Abilene. Craig Beverly was my car salesman and he exceeded my expectations. He was very informative and patient through the whole process. I would recommend others buying a car from him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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If you are looking for a car to purchase, you must go see...

If you are looking for a car to purchase, you must go see Craig Beverly at Lithia Toyota of Abilene. He was extremely informative and very patient. He is a friendly guy who doesn't pressure you. He exceeded my expectations as a salesman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great Customer Service

Excellent customer service! Ken Terry and Lithia Toyota exceeded my expectations and made my purchase very easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Greg was fabulous in his skills as he worked to get a car...

Greg was fabulous in his skills as he worked to get a car that I wanted. Professional, knowledgable, patient, forward thinking, and expert are all words to describe Greg. Others also gave advice and helped to make this possible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Very Happy

My experience with Lithia Toyota of Abilene was excellent. Salesman Kenneth Geeslin was awesome which I appreciated very much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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