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Bravo Cadillac El Paso

(318 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–8:00pm 8:00am–3:00pm
Sunday Closed Closed
New (866) 675-0287 (866) 675-0287
Used (888) 841-0474 (888) 841-0474

Reviews

(318 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bravo Cadillac El Paso from DealerRater.

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Outstanding Customer Service

For quality service and excellent customer service....Bravo Cadillac is the place to go.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Suizette, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We hope to see you soon!

My experience

Had a good time wheeling and dealing of course we walked out xts and my wife and I love it. They will help you and go all out to get you the car that you need and want. Very happy to have gone to Bravo Cadillac and came out very satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bravo Cadillac. We look forward to your next visit! Take care!

My experience

Very good experience with Bravo Cadillac, and the sales reps were very good in showing me vehicles without any hesitation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello James, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bravo Cadillac. We look forward to your next visit! Take care!

Buying from Bravo Cadillac

I had a great experience buying my first vehicle from Bravo Cadillac.No pressure, very professional.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Eduardo, thank you for taking the time to leave us your honest feedback. We are glad you had a great experience at Bravo Cadillac!

Truck Driver

Im very please with the service , I got thanks ////////////////////////////

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Hortencia, thank you for taking the time to let us know about your recent experience! We hope to see you again soon!

CT6 cadillac

Had Excellent experience at Bravo. Everybody was very friendly. Easy to work with. I would highly recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

Survey of Service

We always get our cars serviced here. We get good service. We are picked up by the shuttle, which I appreciate.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello, we're glad to hear you enjoyed your visit. We look forward to your next visit! Take care!

Great Experience

I called before I went in and I really appreciate being taken seriously and the effort and time Mike made to help me via telephone to make my in person experience more efficient. He went out of his way to help me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Car owner

Went in for scheduled oil change. Process was easy and thorough.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for taking the time to let us know how we did. We hope you have a great day!

Bad paperwork cost me over 3k extra

This dealer added and extra 3k with out me knowing to the final paperwork. Did not respect the advertised price. And no one will return my calls.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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