Reviews
Great service advisor, Jerry.
Great service advisor, Jerry. The Vehicle was ready earlier than expected. Jerry helped out with the repair price also.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to learn about your positive experience and the helpful assistance provided by Jerry! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.
Went to get a weather strip re-done on my doors bc my
Went to get a weather strip re-done on my doors bc my Bronco had come in with that manufacturing issue. Jerry was super helpful and made the process very easy for me. He was friendly, communicative and attentive to the issue. He was able to get be out of there at within a prompt time! If you need services I highly recommend asking for Jerry!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that Jerry provided such excellent service during your visit to get the weather strip re-done on your Bronco! We're glad he made the process easy, communicated effectively, and resolved the issue promptly for you. Thank you for recommending Jerry for services - we appreciate your feedback and look forward to assisting you with any future needs you may have!
Aaron was very helpful, he communicates well.
Aaron was very helpful, he communicates well. Would recommend anyone to ask for Aaron. Awesome service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to learn about your positive experience and the helpful assistance provided by Aaron! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.
Service dept was knowledgeable and friendly.
Service dept was knowledgeable and friendly. Easy to schedule my maintenance and for my vehicle back in a short amount of time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.
Great service and attention, excellent service , servicio
Great service and attention, excellent service , servicio de primera estoy muy contenta, y satisfecha fueron muy amables
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Agradecemos sus palabras tan lindas para nuestro personal. ¡Estamos muy contentos de haber podido ofrecerle una experiencia agradable!
Excellent customer service.
Excellent customer service. Very friendly personnel. Very nice and clean installations. Affordable prices. Awesome rewards.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are delighted to know that your experience was excellent! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.
Service advisor Jose Carrillo was very informative about
Service advisor Jose Carrillo was very informative about the service that was done on my Ford F150
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
That's great to hear! Service advisor Jose Carrillo's informative approach is definitely appreciated. It's always reassuring to have a clear understanding of the service performed on your vehicle.
I made a 1030 appt.
I made a 1030 appt. Took them 2 hours to do simple oil change? Very poor
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for bringing this to my attention. I'd like to speak with you regarding this matter. I would like an opportunity to fix this and earn your business, please contact me at Sasha A. Martinez Customer Relations Director 915-629-4237 smartinez@group1auto.com
They were available to fixed my pickup issues and also
They were available to fixed my pickup issues and also answered all questions I had about warranty
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.
Reason why I gave 5 stars is because they fixed the AC
Reason why I gave 5 stars is because they fixed the AC problem of my car
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We are thrilled that you had a pleasant service visit!