Reviews
Took 3 hours for oil change.
Took 3 hours for oil change. Took 3 hours for oil change. Took 3 hours for oil change.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for bringing this to my attention. I apologize for the long wait time to have an oil change done on your vehicle. I would like an opportunity to fix this and to earn your business, please contact me at smartinez@group1auto.com. I look forward to speaking with you. Sasha Martinez, Customer Relations Director
Quick, concise, straightforward, no nonsense, trusting,
Quick, concise, straightforward, no nonsense, trusting, and kind. Walked in wanting my dream car and left with it. Everyone made the process smooth and easy. We worked with JC and he made it happen.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new dream car! We're thrilled that JC provided you with an exceptional sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.
Pick up & delivery was seamless, convenient and everyone
Pick up & delivery was seamless, convenient and everyone was helpful and professional. Highly recommended. Aaron & Sasha did a great job.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to learn about your positive experience and the great assistance provided by Aaron and Sasha! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.
They always keep my car running smoothly and they always
They always keep my car running smoothly and they always provide excellent service and discounts.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are delighted to know that your experience was excellent! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.
Alexis was friendly and respectful to my requests.
Alexis was friendly and respectful to my requests. He followed up as promised to my text in a timely manner. I won't go anywhere else.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's fantastic to hear that you had a great experience and that Alexis provided friendly and respectful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.
Great service!
Great service!!! Jake was the bomb. Very quick with service and they had all the parts on hand.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We thank you for your business and look forward to your next visit!
They are close by and being a FORD dealer I know that
They are close by and being a FORD dealer I know that they will have what’s needed fix my truck.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.
Best CS and ALL employees in service department,
Best CS and ALL employees in service department, especially AARON Wade, are helpful and polite.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to learn about your positive experience and the helpful assistance provided by Aaron! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.
Excellent customer service.
Excellent customer service. Amazing turn around time for serving such a large community. Eduardo is genuine in character and possesses excellent IPC skills.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to learn about your positive experience and the amazing assistance provided by Eduardo! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.
Service advisor Aaron Wade was very helpful, I was kept
Service advisor Aaron Wade was very helpful, I was kept informed on progress on repairs
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
That's great to hear! Aaron provided excellent customer service by keeping you informed throughout the repair process. Thank you for choosing us!