Reviews
Oil Change
Satisfied with my service. Service rep kept me up to date on work. Received a video.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are thrilled to hear that you had a satisfying experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Jessica Dominguez (service advisor) is super attentive &
Jessica Dominguez (service advisor) is super attentive & professional..I would most definitely recommend Jessica @ Shamaley Service. Thank you Mike Franco
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
You're welcome! We're glad to hear that Jessica Dominguez provided you with attentive and professional service at Shamaley Ford. Thank you for recommending her. We appreciate your feedback and your business!
Service
I took my Dodge Challenger for an oil change and had a great experience.. I highly recommend Shamaley Ford.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Service advisor Javier Eduardo is exceptional young man.
Service advisor Javier Eduardo is exceptional young man..Service on my vehicle was performed to my complete satisfaction.Dealership is clean well appointed with the right amenities, will definelty come back. I was very impressed with service deparment.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's fantastic to hear that you had a great experience and that Javier provided exceptional assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.
It has a professional and attentive staff.
It has a professional and attentive staff. My advisor, Alexis was very informative and kept me abreast of every step, while my truck was being serviced and at ouck up time
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's fantastic to hear that you had a great experience and that Alexis provided informed assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.
You won't be disappointed
I'm in love with the service. The customer service is always excellent. Love it. I'm always happy with everything you all do for us.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
That's wonderful to hear! We appreciate your business and kind words!
Shamalley Ford El Paso Tx R O C K S !
Arron Wade in service and Jorge Rey in sales made my wait respectable, and enjoyed Shamalley?s attitude and there atmosphere. Anywhere I walked everyone asked and was greeted with a smile and how ya doing today? Awesome customer support and service. If you are not going to Shamalley Ford you are missing out!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It's fantastic to hear about your positive experience at Shamalley Ford! Arron and Jorge will be thrilled to hear your kind words about their service. We're glad you enjoyed our atmosphere and customer support. Thank you for recommending Shamalley Ford, and we look forward to serving you again in the future!
The team at Shamaley Ford always comes through with
The team at Shamaley Ford always comes through with convenient, courteous, and professional service. I will continue to bring my vehicles here to get serviced.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We're thrilled to hear that you've had positive experiences with our team at Shamaley Ford and that you plan to continue bringing your vehicles to us for service. We look forward to serving you again in the future!
Very friendly and super helpful customer service agents.
Very friendly and super helpful customer service agents. They provided a fast and convenient service. As well as open communication throughout the service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to hear about your positive experience with our customer service agents! Providing fast, convenient service and open communication is important to us, and we're delighted that we could meet your expectations. Thank you for choosing us, and we look forward to serving you again in the future!
Vehicle Service
Service representative was friendly, helpful and very knowledgeable. Representative was also very patient and understanding to my needs and concerns. Also kept me informed on the status on the service of my vehicle. Overall great quality of service, good experience with dealership service and staff.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
It's great to hear about your positive experience with the service representative and the dealership staff! We're glad they were friendly, helpful, knowledgeable, patient, and kept you informed about your vehicle's service status. Thank you for sharing, and we hope to continue providing you with excellent service in the future!