Reviews
From the moment I entered the dealership I was impressed.
From the moment I entered the dealership I was impressed. The staff was friendly and non intrusive. This vehicle was for my birthday. Once they found out I was treated with cake and presented me the vehicle with a huge bow. I am one happy customer!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you Alberto for your attention, respect and overall kindness.
Clear communication about what items need attention.
Clear communication about what items need attention. Saved me money on the services that were done.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We strive to provide clear communication about the items that need attention and ensure that our customers fully understand the services being performed. It's great to hear that this approach helped save you money on the services. We appreciate your business. We look forward to assisting you in the future.
Mr. Aaron Wade helped me get my F150 fixed up after
Mr. Aaron Wade helped me get my F150 fixed up after needing camshaft replacement. He made sure I was properly taken care of as he had a lot of red tape to go through to make sure my warranty covered parts and labor. It did take a few weeks, Mr. Wade offered to get me a rental which thankfully I didn’t need but I’m glad the option was available. He kept me updated throughout the entire process and explained everything that was going on in great detail. People like Mr. Aaron Wade make me happy to do business with Shamaley Ford.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with Mr. Aaron at Shamaley Ford! We're glad to hear that he ensured proper care for your F150, navigated warranty coverage, offered rental options, and kept you updated throughout the process. We appreciate your business and look forward to serving you again in the future!
Alberto Alarcon
He was a GREAT salesman, transaction was smooth and clear. Alberto does not focus on the money. He focuses on the comfortability of the person that is going to be driving what they like! Amazing work!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
That's wonderful to hear! We're thrilled that Alberto provided you with such a positive experience and made the transaction smooth and clear. Focusing on your comfort and preferences rather than just the financial aspect is important to us, and we're glad that Alberto went above and beyond to ensure your satisfaction. We're here to assist you in any way we can!
Friendly,prompt and explains problems that will be needed
Friendly,prompt and explains problems that will be needed to be amended in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled to hear that you had a friendly and prompt experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
I won’t think twice about were Im going for my next
I won’t think twice about were Im going for my next truck.The staff at Shamaley Ford is excellent you can count on them treating you right.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
That's great to hear! Shamaley Ford's excellent staff and customer treatment have left a positive impression on you. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Great customer service and friendly environment and a
Great customer service and friendly environment and a great service department not to mention a great service advisor
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Customer for life
Fantastic Service Department
The process of getting services done was seamless and as easy as can be. I would highly recommend anyone to conduct business with them.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It's fantastic to hear that you had a seamless and easy experience getting services done at our dealership. We strive to make the process as smooth as possible for our customers. Thank you for your recommendation, and we look forward to serving you again in the future!
Service/employee review
Jake Chavez is a very friendly and knowledgeable advisor. I took my truck there without an appointment and was told it would be a two hour wait. It turns out to where the wait was only one hour.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you Eduardo for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!
They're Simply Awesome.
They're Simply Awesome. Joe Mena, my advisor this time, went out and beyond to make sure my needs were met. Service always done within the time promised. This is why I keep coming back to Shamaley Ford for all my 3 Ford vehicles.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We're thrilled to hear that Joe and our team at Shamaley Ford have consistently provided you with exceptional service for all three of your Ford vehicles. Going above and beyond to meet your needs and delivering on time are priorities we take very seriously. We appreciate your loyalty and look forward to continuing to provide top-notch service for your vehicles in the future!