Reviews
Great service
Aaron Wade provided excellent, professional service. He kept me updated on the status of repairs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're delighted to hear that Aaron Wade provided you with excellent and professional service and that he kept you updated on the status of repairs. Your positive feedback is much appreciated, and we'll make sure to pass along your commendation to Aaron. Thank you for choosing us, and we look forward to providing you with the same level of excellence in the future. Safe and happy driving!
Purchasing process
The sales man Clyde was amazing. My only recommendation is improving the buying process it took too long. It took close to 4hrs to get to the signature table when we had pick the vehicle quickly, provided information and had a good credit score. My previous purchases never took as long.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate your feedback and are pleased to hear that Clyde provided an amazing experience. However, we apologize for any inconvenience caused by the longer-than-expected buying process. Your time is valuable, and we understand the importance of a smooth and efficient purchasing experience. Thank you for choosing us, and we look forward to serving you better in the future.
Good customer service!
Eduardo was overall amazing! Made sure all of my concerns were addressed and made sure I left as a happy customer. Took care of me very during my service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're delighted to hear that Eduardo provided you with amazing service and addressed all your concerns to ensure you left as a happy customer. Customer satisfaction is our top priority, and it's fantastic to know that he took excellent care of you during your service. We appreciate your support and look forward to serving you again in the future!
My experience at this dealership was great.
My experience at this dealership was great. I have no complaints about it. Everyone was very helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Joe Mena provided an excellent service, explaining every
Joe Mena provided an excellent service, explaining every detail about the service it was given to my suv.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're pleased to hear that Joe provided you with excellent service, taking the time to explain every detail about the service given to your SUV. We appreciate your business and look forward to serving you again in the future.
2024 Ford Mustang
We got a 24 Mustang! working out the deal with Irvinn at Shamaley Ford was a pleasure.Felipe in finance was equally helpful. Thank you both.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new 2024 Mustang! It's wonderful to hear that working out the deal with Irvinn at Shamaley Ford was a pleasure and that Felipe in finance was equally helpful. Thank you for choosing Shamaley Ford, and we wish you many enjoyable miles in your new Mustang! Safe and happy driving!
Jose was thorough in providing detailed information about
Jose was thorough in providing detailed information about what was done to the car and what was needed
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that Jose provided thorough and detailed information about the work done on your car and any additional needs. Clear communication is crucial in ensuring that customers are well-informed about their vehicle's condition. Thank you for choosing our services, and we look forward to serving you again in the future! Safe travels!
Customer
Service Advisor Jerry Esmele provides me with excellent customer service every time I go to have my car serviced. Always receives me with a smile and positive attitude. Thank you Jerry!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to recognize Jerry for his excellent customer service! It's wonderful to hear that he consistently provides you with a positive experience, and your acknowledgment is truly appreciated. We value your business, and Jerry looks forward to continuing to provide you with top-notch service in the future!
Very easy to work with.
Very easy to work with. Quick service and excellent in communication with their customers. Will be coming back.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!
Took my 23 Bronco Sport in for its first oil change and
Took my 23 Bronco Sport in for its first oil change and was able to get squeezed in for an earlier date. Plus they were going to install some parts I ordered online. Dropped off my car Saturday afternoon and didn't pick up until Monday but everything handled superb. Highly recommend the shop and I may take it back in to get some lights installed as well.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience with the Bronco Sport's first oil change! It's great to hear that we accommodated an earlier date and handled the service and part installations superbly. Your recommendation is appreciated. Safe travels in your Bronco Sport, and we look forward to serving you again in the future!