Reviews
Excellent customer service , good communication calling
Excellent customer service , good communication calling when vehicle is ready for pick up , thank you
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
I love Shamaley Ford!
I love Shamaley Ford! I trust them with servicing my car, and I have bought my last four cars from them. They always take good care of me!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!
Very well treated by service representative.
Very well treated by service representative. Kept informed on status of my vehicle. Answered all my questions.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words Samuel! We are very happy to hear that we were able to provide you with an enjoyable experience!
Service
Aaron from the service department was exceptional, very good communication on the process / would highly recommend working with him.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!
Jos� Carrillo
Mr.Jose was extremely friendly and informed me well on whole repair/service process. Provided ride to and from dealership promptly. He was very efficient and had great customer service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you Nancy for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!
Purchase of a new vehicle
Antonio Salda�a and George Olmos have guided me with important information during the purchase process and have helped answer with all concerns of purchasing my new vehicle
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Ruben for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!
Service
Been using this facility for over 30 years! My car was completed in a timely fashion and Mr Carrillo kept me Informed the whole way!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the kind words Joe! We are very happy to hear that we were able to provide you with an enjoyable experience!
Buying a new vehicle
The salesman was very courteous and professional. It was a joy to work with JC in purchasing a new vehicle
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the kind words Georgia! We are very happy to hear that we were able to provide you with an enjoyable experience!
Great service
Great service & customer service. Clean, comfortable, & welcoming environment. Came in for an oil change with no appointment. Vehicle was in with in an hour.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you Dennis for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!
excelent service from lorenzo vargas and Daniel highly
excelent service from lorenzo vargas and Daniel highly recommend, and they were both also very professional
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear about the excellent service from Lorenzo and Daniel! Thank you for recommending them and acknowledging their professionalism. We appreciate your kind words and your recommendation!
