Reviews
The service dept.
The service dept. Goes far beyond to help their customers. Special thanks to Mr. Mena for all his help and to help us understand what was wrong with our truck.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Best dealer this side of the Mississippi, I am always
Best dealer this side of the Mississippi, I am always treated like I’m part of the family. Aaron takes care of both my vehicles and always keeps me informed of all repairs, Services due, recall’s etc. All members of the Shamaley group 1 Ford family are my family. Thanks to you all for great service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are so happy to read such a great review about Group 1 Ford El Paso! If you have any further questions, please don't hesitate to reach out!
El proceso fue muy facil y rapido.
El proceso fue muy facil y rapido. Irma y el resto del equipo en 1 Ford fueron muy amables en explicar todo el proceso de compra
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hola, ¡gracias de nuevo por compartir con nuestro equipo tu opinión sobre nuestro servicio! Esperamos poder ayudarte de nuevo en el futuro. ¡Cuídate!
Arturo did a great job today.
Arturo did a great job today. I?m happy with my him handling my vehicles oil maintenance. I would return again. No issues to report.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we're happy to hear you had such a positive experience with our team! We hope to see you soon!
Had a new engine installed in our Ford Fusion.
Had a new engine installed in our Ford Fusion. Service advisor Eduardo was courteous, professional and kept us up to date constantly! Couldn't have asked for better service and a special thank you to GM Charlie for his concern and friendliness! A customer for life!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Thank you for your great service.
Thank you for your great service. I really like my Bronco. Will use your services again
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Group 1 Ford El Paso. If you have any further questions, please don't hesitate to reach out!
Great customer service.
Great customer service. Vehicle was ready in a timely manner. And they loved Chucky. Friend till the end
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Excelent customer service and all repairs in time also
Excelent customer service and all repairs in time also quality and good price, they have many options to me, ride for free when i need it. Thanks
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
I am impressed with the quality of service you provide, I
I am impressed with the quality of service you provide, I bough my ranger at this dealer and I believed it was a great purchase, thanks
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Jose, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Top notch experience, as usual.
Top notch experience, as usual. Aaron Wade is a pros pro. He was in constant communication with me as to what was happening with my truck. All work was done professionally and in as timely a manner as was possible. Would not hesitate to bring my truck back.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Paul, we're happy you found Aaron to be so supportive during your experience here at Group 1 Ford El Paso. Feel free to reach out to us if you need anything. Have a wonderful day.