Reviews
Very good service.
Very good service. Courteous and professional. They kepte informed about the repairs and status of my vehicle. I would highly recommend them for service to your vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
The service and customer service was absolutely
The service and customer service was absolutely outstanding here. My first time visiting was a pleasure and I appreciate Kay for helping me!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy you found Kay to be so supportive during your experience here at Group 1 Ford El Paso. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Nice people with very good attitude to resolve problems,
Nice people with very good attitude to resolve problems, plus nice atmosphere in the waiting room
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Jose and the whole service group was great.
Jose and the whole service group was great. Your dealership and personnel are truly #1!!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford El Paso. If you have any further questions, please give us a call. We're always happy to help!
Very great experience with Jerry in the service
Very great experience with Jerry in the service department. . Jerry was so friendly. The service area was Clean. Vehicle was done quickly and Jerry was thorough.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Debbie, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Ford El Paso! If you have any further questions, please give us a call. We're always happy to help!
Excellent service and very professional Mr Aaron Wade has
Excellent service and very professional Mr Aaron Wade has always done an excellent job and very professional to his customers, again excellent customer service and great technical service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Eduardo, we're happy to hear you had such a positive experience with our team! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Very satisfied with the service.
Very satisfied with the service. Everything was in a timely manner. I got updates very frequently throughout my vehicle being serviced. I got quick answers to my questions.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Jannie, we are so happy to read such a great review about Group 1 Ford El Paso! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great experience great customer service from Jose Carillo
Great experience great customer service from Jose Carillo and the service guys . Been a loyal customer almost six years now 2011 Mustang 240,000 miles and still going strong
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Excelled customer service from Shamaley Ford, Daniel
Excelled customer service from Shamaley Ford, Daniel Contreras. I had my car serviced this past weekend. He was very helpful, courteous and knowledgeable. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford El Paso. Please don't hesitate to reach out if there's anything additional we can do for you.
Excelled customer service from Shamaley Ford, Daniel
Excelled customer service from Shamaley Ford, Daniel Contreras. I had my car serviced this past weekend. He was very helpful, courteous and knowledgeable. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Gabriela, thank you for your kind review; we are happy to pass along your comments to Daniel here at Group 1 Ford El Paso! Feel free to reach out to us if you need anything. Have a wonderful day.