Reviews
Genuine in character service advisors.
Genuine in character service advisors. Will always recommend needed maintenance and not attempt to force any additional services out the door. Trustworthy
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's wonderful to hear that you've had a positive experience with the service advisors at Shamaley Ford. The fact that we are genuine in character, recommend needed maintenance, and don't push unnecessary services is fantastic. Trustworthy service is crucial, and it's great to know that you feel confident in our recommendations. Thank you for taking the time to share your positive feedback.
This is a very good Customer friendly dealership.
This is a very good Customer friendly dealership. I will always come back to this place.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled to hear that you had a friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Alexis Holguin my service advisor was very courteous,
Alexis Holguin my service advisor was very courteous, professional, attentive and informative. He listened to my concerns and informed me on what my car needs in the near future, which I really appreciate. Thank you Alexis and Shamaley Ford.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's wonderful to hear that Alexis, your service advisor at Shamaley Ford, provided you with courteous, professional, attentive, and informative service. The fact that he listened to your concerns and informed you about your car's needs soon adds to the positive experience. Thank you for taking the time to share your positive feedback, and Alexis and the team will appreciate your kind words.
Andres my service writer was very attentive and
Andres my service writer was very attentive and courteous. He explained everything throughly and detailed. Very easy to work with and my visit was in and out.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you Shamaley !
Great service.
Great service. First time taking my vehicle for an oil change and I loved the experience. Service advisor Andres was awesome .
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We are thrilled that you had a pleasant service visit!
Audrey in service was very courteous, knowledgeable, & a
Audrey in service was very courteous, knowledgeable, & a great personality. Overall great salesperson & very helpful
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's fantastic to hear that you had a great experience and that Audrey provided courteous and knowledgeable assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Tony Saldana is a terrific representative for Shamaly
Tony Saldana is a terrific representative for Shamaly FORD. He helped with two F-150 truck purchases in the past 6 months, and both times was extremely helpful and patient through the process. He even delivered the new F-150 to my apartment complex the day after purchase. He always answers my text or phone calls, I would not hesitate to reccomend Tony to anyone looking for a NEW or USED vehicle. Thanks TONY!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Tony Saldana is feeling the appreciation! 🌟 Thanks a bunch for the shoutout. We're thrilled he made your F-150 purchases a breeze, and delivery. That's top-notch service! If you ever need anything else, Tony and the Shamaly FORD team are just a call away. Happy driving in your F-150s! 🚗😊
Fast, courteous, and caring.
Fast, courteous, and caring. Thanks Arron! Beautiful facility. Clean and fully staffed. Received my car back in great condition and ready to drive.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words for our staff, we appreciate it!
The staff listened to what I was looking for and stayed
The staff listened to what I was looking for and stayed late until I made my decision and got me approved quickly
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's great to hear that the staff at Shamaley Ford took the time to listen to your preferences and were willing to stay late to assist you in making your decision. Additionally, the quick approval process is a positive aspect of your experience. Your positive feedback is much appreciated! Enjoy your new vehicle!
Service Center Representative was very helpful,
Service Center Representative was very helpful, professional and polite. I would contact him for my next vehicle service appointment…
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that our Service Center Representative was very helpful, professional, and polite. Building a positive relationship with a helpful representative can make scheduling your next vehicle service appointment a seamless process. Your positive feedback is much appreciated, and we are glad to hear that you had a great experience with the representative!