Reviews
Shambles Ford to this date has given me excellent
Shambles Ford to this date has given me excellent customer service due to Mr. Eduardo Ruelas. Your facility should have more employees like Mr.Ruelas.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for acknowledging Eduardo for their professionalism and dedication. We appreciate when our associates are recognized for the exceptional service they provide. Your business as well as your Five Star review is very much appreciated, and it would be our pleasure to assist you again.
Shamaley Ford has always been courteous and informative.
Shamaley Ford has always been courteous and informative. Alexis Holguin, my adviser, explains the items in need of repair on how critical they are.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very pleased to hear that we could provide you with an exceptional service experience! It is also great to hear that Alexis went beyond to help meet your expectations. We appreciate your business and we look forward to the opportunity to assist you again in the future.
Marco Porras my service advisor is the absolute best.
Marco Porras my service advisor is the absolute best. I always look for him on all my visits. He really knows what he’s talking about, and is extremely helpful,.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very pleased to hear that we could provide you with an exceptional service experience! It is also great to hear that Marco went beyond to help meet your expectations. We appreciate your business and we look forward to the opportunity to assist you again in the future.
Friendly staff and the service advisors will answer all
Friendly staff and the service advisors will answer all your questions you may have about the services they offer
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Martin Friendly staff and the service advisors will answer all your questions you may have about the services they offer
To me it has been improving a lot as time passed hope you
To me it has been improving a lot as time passed hope you keep it up
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience!
I would recommend them great place to buy a car from
I would recommend them great place to buy a car from friendly people friendly peopke
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Polite and comprehensive service.
Polite and comprehensive service. Alternatives to planned upgrades are fully discussed. Prompt service. They keep detailed and accurate records and are really good at explaining exactly what can and also what does not need to be done with regards to periodic service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the Five-Star review and for choosing Shamaley. We were pleased to hear that we provided you with an excellent sales experience. We appreciate your business and look forward to serving you again.
Ford helped me find a vehicle that i wanted good price
Ford helped me find a vehicle that i wanted good price they were very helpful thank you
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are glad we could help!
Best customer service!
Best customer service! Allen,Raul and JC were awesome, they went above and beyond to help us get out of a vehicle that we didn't really like in to a vehicle that we love!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're happy you found our staff to be so supportive during your experience here at Shamaley Ford.
This was the first time going here.
This was the first time going here. I will be back again. They are very friendly and quick with their service. It was completed at the time I was told it would be done. The price was excellent!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
When it comes time to service your vehicle, it is our pleasure to make it convenient and efficient for you. We greatly appreciate your kind words and your Five Star review. It would be our pleasure to assist you again in the future!