Reviews
Customer service was great.
Customer service was great. The only problem I have a part that is missing for my safety. The module will not be in till further notice they can give me a date so I don’t when it will be month two months, three months, that is poor service on Ford
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Service
Alexis was AWSOME !!! Had both of my cars serviced. My Armada & Fiesta !!! Great work and a better price !!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are thrilled that Alexis provided you with a great service experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.
Very Helpful!
I got the help I needed. the service was fast and the custumer service was great!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We were pleased to hear that we could provide a quick and efficient service. It was a pleasure to assist you and we appreciate your business. Thank you for the Five Stars!!
Jerrymyles service rep
Expensive repair but Jerry assisted me in getting price kinda within budget. Kept me updated
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
That's wonderful to hear that you received great service and were kept well-informed about the progress of your vehicle repairs! Effective communication and transparency are essential when it comes to auto repairs! Thank you for your visit!
Customer service was great.
Customer service was great. I was able to get my vehicle serviced in a timely manner. My service advisor, Jerrymyles is the absolute BEST. He always provides service with a smile
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words about Jerry! It is always a pleasure to hear that we have met your expectations. It will be our pleasure to assist you with any automotive services you may have in the future. We appreciate your business!
Very professional and reaponsivle.
Very professional and reaponsivle. Comunicative with customers. Took care of my vehicle with now issues and in a timely manner. Five stars dealer
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the Five-Star review and for choosing Shamaley Ford. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.
Service
Good customer service. Option for a free Uber if you want. Free coffee, soda and water.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
You just made us smile to see those Five Stars! Thank you so much! We appreciate your business and look forward to assisting you in the future.
On time everyone was friendly, great coffee and it took
On time everyone was friendly, great coffee and it took less time than I was told
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We thank you for your business and look forward to your next visit!
Shamaley Ford Service
Samantha was outstanding with communication. She always kept me updated on my vehicle, I would recommend shamaley ford because of the device and hospitality I received.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are thrilled that Samantha provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to your business with us again!
F150 2011 FX4 Service
Best service! Jerry my advisor was excellent! I live in the other side of town 30 min away but I go here because the other dealership is horrible
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your kind words for our staff, we appreciate it!