Reviews
Customer service was friendly and great.
Customer service was friendly and great. The service was well done, and on a timely manner. Will recommend the service to everyone.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are delighted to hear that you had a positive experience with the customer service and the quality of the service itself. It's fantastic that you found the staff friendly and efficient, and that the service was completed in a timely manner. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Charlie(GM), Lorenzo(Service Mgr), Marco(Parts Mgr),
Charlie(GM), Lorenzo(Service Mgr), Marco(Parts Mgr), Service Advisor and Techs did an outstanding job ordering and installing new tires for my new Ford Bronco! Thanks again.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words about our staff! We are excited to hear that we were able to provide you with an enjoyable experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Consistent, satisfactory customer service from this
Consistent, satisfactory customer service from this dealership. From buying the car, and taking it for servicing, I receive exceptional service. All the service personnel try and succeed with delivering exceptional customer service. I have seen lots of good changes at the service department . Today, I received a text and email to review and approve additional recommended car service , with a follow up call which I appreciated. I especially, appreciate transport to and from when I left the car to service. I noticed everyone works as a team to triage the cars to prevent backup of cars waiting to be serviced . I would highly recommend taking your cars to be serviced there.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Shamaley Ford! We are thrilled to hear that we were able to provide you with an excellent sales and service experience. It is great to know that our service staff exceeded your expectations. Your business is greatly appreciated and we look forward to the opportunity to serve you again!
Great service!
Great service! The salesman was very helpful and assisted us quickly. Thank you JC for making my purchase not stressful!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear that you had a great service experience and that JC was able to assist you quickly and make your purchase stress-free. Providing helpful and efficient service to our customers is a top priority. We appreciate your kind words and your business. Enjoy your purchase!
I like Shirley ford for quality of truck .
I like Shirley ford for quality of truck .I bought my first truck there that I still have today 30yr ago.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's impressive to hear that you bought your first truck from Shamaley Ford 30 years ago, highlighting your loyalty. Thank you for the Five-Star review and for choosing Shamaley Ford. We were pleased to hear that we provided you with an excellent sales experience. We appreciate your business and look forward to serving you again.
Great friendly and fast service.
Great friendly and fast service. Will definitely be coming back to have my vehicle serviced
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the Five-Star review and for choosing Shamaley Ford. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.
I love coming here such a great place to get a new
I love coming here such a great place to get a new vehicle and to get you vehicles serviced. They are very professional and very helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!
Was overall a very positive experience.
Was overall a very positive experience. I was a ford tech for 30 years. Shamaley ford made it comfortable and easy to do business with them. Would recommend to anyone looking for a new ford to give them their business
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your positive experience with Shamaley Ford! It's great to hear that as a former Ford tech with 30 years of experience, you found their service comfortable and easy to do business with. Thank you for your continued support, and we hope you enjoy your new Ford. Safe and happy driving!
The associate who helped with my service was proactive
The associate who helped with my service was proactive and very responsive when I asked questions. He even stayed a little later in order to allow me to pick up my vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We're delighted to hear that you had a top-notch experience during your visit. Providing exceptional customer service is a top priority for us, and your feedback is greatly appreciated. Thank you for your support!
armando bustamante
service was excellent- prices going up but what isn?t- commend the service person Aubrey Herrera- great people skills and extremely helpful. I hope she helps me next time. I have bought my 2014 f150 & 2018 focus from here.
- Customer service 5.0
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you again for taking the time to let us know how we did. We hope you have a great day!