Reviews
Great job Shamaly
Chuy did a great job helping us to get our car repaired and even got us a good deal on a rental car, I recommend Shamaly to bring your car in for service , we didn't buy our car from Shamaly but their customer service is outstanding
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are very happy to hear that Chuy was able to provide you with an enjoyable service experience! Thank you for your business and look forward to your next visit!
My visit
Shamaley Ford was extremely helpful with the purchase of my 2021 Mustang Mach-E. They assisted with everything from financing and purchase. I would recommend them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your 2021 Mustang Mach-E, Chad! We are thrilled that our staff provided you with a great shopping experience. We look forward to your business with us again!
Great fast service
Great fast service. My service advisor did a fantastic job. She got all my issue resolved In a very quick manner. Thank you for all the help.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your recent service visit!
Satisfied Customer
I took my 2020 F150 in for an oil change and tire rotation. My service advisor, Jerry, was very professional and courteous. I am very satisfied with my experience at Shamaley Ford.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Spencer, for your kind words about Jerry! We are very happy to hear that we were able to provide you with an enjoyable service experience!
Awesome service
Adria was awesome, she set up my appointment and delivered high class service. I always go to her for service. She rocks and is always professional.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words for our staff, we appreciate it!
Jerry is very professional
Jerry gave me an excellent service at Shamaly Ford. I got my car ontime and review the bill with me. He makes sure my car is in a good condition.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words for our staff, we appreciate it!
Oil change
Jerry E. Service Tech has exceptional customer service. Ever time I take my car, I am greeted with a smile. Thank you Jerry for your professionalism and attention to your customers.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words for our staff, we appreciate it!
Perfect
Went in with an issue on my A/C came out with the issue RESOLVED. Jesse Baird and Parts department were GREAT. 10/10 recommend their services with any service you may need!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, Edward, for your kind words! We thank you for your business and look forward to your next visit!
Explorer
Excellent text communication with Esther kept me in the loop disappointed they did not give out loaner car was in the shop 2 wks with no vehicle
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your kind words for Esther! We thank you for your business and look forward to your next visit!
Shamaley Ford
A surprisingly enjoyable experience. Was not expecting the quality of customer support that i received. I would highly recommend them to anyone looking for a new or used car or truck!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Vaughn, for your kind words! We thank you for your business and look forward to your next visit!