Reviews
Service was fast and friendly.
Service was fast and friendly. Service advisor Arturo Montes was terrific. He was very knowledgeable and provided complete information on my service options. He explained the final invoice in detail and even provided a second copy of my state inspection to make it convenient for me to register by mail. The facility was clean and comfortable. The coffee was great. Thanks
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Daniel, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford El Paso. Please don't hesitate to reach out if there's anything additional we can do for you.
Friendly & knowledgeable staff.
Friendly & knowledgeable staff. This is my second vehicle I?ve purchased at this facility. Both times I've been provided with great, stress free service. I highly recommend Shamaley Ford for new or used cars, you won?t be disappointed.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
Arturo was my service advisor he was very informative and
Arturo was my service advisor he was very informative and helpful to me with the situation I had bent over backwards to make sure I was satisfied with the service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Robert, we're happy you found our staff Arturo to be so supportive during your experience here at Group 1 Ford El Paso. Feel free to reach out to us if you need anything. Have a wonderful day.
Took my vehicle in for brakes and air conditioner
Took my vehicle in for brakes and air conditioner service. I was told I don’t need brakes yet. They fix my air conditioner. It works great and the price was actually less than quoted. Great service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Alexis took note of my vehicle issues.
Alexis took note of my vehicle issues. The shop team took their time and fixed our brake problem. Team is very professional and nice.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello George, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Jerrymyles takes his time to look into things for his
Jerrymyles takes his time to look into things for his clients and he goes above and beyond
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford El Paso. We are always more than happy to assist you if anything else comes up. Take care!
Excellent service, very friendly staff.
Excellent service, very friendly staff. Marija Howard very good, 100 percent recommended, they answered all my questions.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Teresita, thanks for your praise and kind comments about Marija. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I had a good service in my 2015 f150 the free check
I had a good service in my 2015 f150 the free check points were very usefull
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Super convenient and the employees were very nice, was
Super convenient and the employees were very nice, was able to be shuttled home free if charge to wait for my vehicle to be done
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Tristan, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Shamaley Ford. Please don't hesitate to reach out if there's anything additional we can do for you.
Excellent Customer Service, Jose Carrillo the best
Excellent Customer Service, Jose Carrillo the best advisor in the shop with a great attitud!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!