Reviews
Super convenient and the employees were very nice, was
Super convenient and the employees were very nice, was able to be shuttled home free if charge to wait for my vehicle to be done
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Tristan, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Shamaley Ford. Please don't hesitate to reach out if there's anything additional we can do for you.
Excellent Customer Service, Jose Carrillo the best
Excellent Customer Service, Jose Carrillo the best advisor in the shop with a great attitud!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Eduardo was very professional and punctual.
Eduardo was very professional and punctual. He was not pushy or deceptive. He gave me options and was upfront with the work that needed to be done. Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Buenas tardes, esxelente servicio.
Buenas tardes, esxelente servicio. La persona que me atendio (Marija Howards) fue muy amable y atenta muchas gracias!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hola, ¡gracias por compartir tu experiencia positiva! Si necesitas algo más, no dudes en llamarnos o visitarnos. ¡Que tengas un buen día!
Excellent, prompt and courteous service.
Excellent, prompt and courteous service. Have ideas the service department several times for routine and other issues always a satisfactory experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
They went ahead and picked up my car for an oil change.
They went ahead and picked up my car for an oil change. Aaron wade was very good with having an opening communication with me while my car was being serviced and was willing to make sure onions what was being done n needed on my vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Patricia, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford El Paso. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Very courteous and polite ,service was handled very well
Very courteous and polite ,service was handled very well and kept me informed of the work in progress.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Great price, nice people and for as many people that
Great price, nice people and for as many people that showed up for service at the same time as us, they finished with my truck quick .
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Ezequiel, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Fast and clean Good attention and clear information Good
Fast and clean Good attention and clear information Good report and clear I?m happy of my service Aaron support me well Fresh coffee and clean places
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Enrique, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford El Paso. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I had nothing but bad day experience with this place but
I had nothing but bad day experience with this place but to day they did a great job Kay was really helpful she made sure I can sit down and relax every she say was correct not had to worry about nothing very nice and friendly
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at Shamaley Ford. If you have any further questions, please give us a call. We're always happy to help!