Reviews
Expedited and professional service by one of the best
Expedited and professional service by one of the best service advisors, Jerry is a great help. Been going to shamaley for years for vehicles and services
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Robert, we are glad we could help! If you have any further questions, please don't hesitate to reach out!
Great service quick response to your questions very
Great service quick response to your questions very friendly service very satisfactory and reliable service Always willing to assist you
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
The Service is Phenomenal, Plus location is awesome and
The Service is Phenomenal, Plus location is awesome and it’s Mangers are super helpful Special thanks to Mr.Jesus Rosales for his help
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Te explica muy bien y es una persona amable.
Te explica muy bien y es una persona amable. Tiene carácter y alluda a sus clientes.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hola María, nos alegra saber que tuviste una experiencia tan positiva con nuestro equipo. No dudes en contactarnos si necesitas algo. ¡Que tengas un buen día!
Exellecnt services for representatives dealer To fast and
Exellecnt services for representatives dealer To fast and great service great location and open early when your waiting the dealer have coffe and water or coke
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Paola, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I bought a Ford Escape 2020 last year and had it serviced
I bought a Ford Escape 2020 last year and had it serviced recently. They do a good job on servicing! Though communication throughout the waiting period is lacking.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Seriously, it's so refreshing to find such great customer
Seriously, it's so refreshing to find such great customer service these days. Shamaley Ford should be really proud of their Service Department.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Irma, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Shamaley Ford
Hey Arturo Montes, Just wanted to say a huge thanks for
Hey Arturo Montes, Just wanted to say a huge thanks for being so awesome! Your customer service was fantastic ? you were friendly, helpful, and made the whole experience a breeze. Seriously, it's so refreshing to find such great customer service these days. Shamaley Ford should be really proud to have you on their team! You're a star! Irma
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Irma, thank you for your kind review; we are happy to pass along your comments to Arturo here at Group 1 Ford El Paso! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Advisor Mario was great keep me updated and answered all
Advisor Mario was great keep me updated and answered all my questions. Your pick and drop serviced were also excellent will recommend to all my friends. Thank you Mario
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Carol, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Ford El Paso! Feel free to reach out to us if you need anything. Have a wonderful day.
They are always very quick and efficient when servicing
They are always very quick and efficient when servicing my car. I love it here.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!