Reviews
Great service on my vehicle.
Great service on my vehicle. I always bring it to the dealership because I know and proven that the staff and service take care of my focus with care.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Juan, thank you for your kind review; we are happy to pass along your comments to the team here at Shamaley Ford! Please don't hesitate to reach out if there's anything additional we can do for you.
Very professional.
Very professional. Took care of my oil change and the replacement of my cabin air filter and the fuel filters in a first class manner.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Gaston, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Good and quick service, once I arrived to the location
Good and quick service, once I arrived to the location Marija went out for me and help me real quick, Service was Quick as well no more than an hour wait for oil change and Air filter change.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Jose, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Jose Carrillo was excellent in take caring of my 2013
Jose Carrillo was excellent in take caring of my 2013 Mustang service appointment!! He kept me informed with texts as needed and was very open to snswer my concerns!!! I?ve had my Mustang for 12 years and have always trusted any needs to be met with Shamaley Ford!! I recommend their service center if you want the job done right!!?
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Rene, we're happy you found our staff to be so supportive during your experience here at Shamaley Ford. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
I was in and out with no issues.
I was in and out with no issues. They had my vehicle ready in about an hour and a half after dropping it off. Great customer service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Jordan, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Our salesman was excellent!
Our salesman was excellent! His situational awareness skills were excellent while looking at us shopping. very well mannered very well spoken, gentlemen, very professional and knowledgeable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Michelle, thank you for your kind review; we are happy to pass along your comments to the team here at Shamaley Ford! Please don't hesitate to reach out if there's anything additional we can do for you.
They make you feel like family, great Customer Service,
They make you feel like family, great Customer Service, would definitely trust them again with buying a new vehicle. I was helped by Javier Martinez, great guy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we're happy you found our staff to be so supportive during your experience here at Shamaley Ford. Please don't hesitate to reach out if there's anything additional we can do for you.
Jose Carillo excellent service advisor, very honest and
Jose Carillo excellent service advisor, very honest and helpful. Mr Carillo is always available to answer any questions related to the car services and always give you alternatives and suggestions for the existing problem
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Jaime, thank you for your kind review; we are happy to pass along your comments to the team here at Shamaley Ford! Please don't hesitate to reach out if there's anything additional we can do for you.
Very friendly and helpful advisors !
Very friendly and helpful advisors !!! What an AWESOME 4th of July Special !! It’s nice to have reliable service !!! Thank you !!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
Received a warm greeting from Marija, my service advisor.
Received a warm greeting from Marija, my service advisor. Addressed all my questions and kept me informed of the progress until I drove away. Excellent service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
