Reviews
JOE, MY SERVICE ADVISOR AT GROUP 1 FORD WAS EXTREMELY
JOE, MY SERVICE ADVISOR AT GROUP 1 FORD WAS EXTREMELY KNOWLEDGEABLE AND PERSONABLE. HE WENT THE EXTRA MILE TO GET ME AN ADDITIONAL DUSCOUNT ON MY ALREADY DISCOUNTED SERVICE AND THEN PROVIDED SOME VALUABLE DIY ADVICE ABOUT A SECONDARY CONDITION I'M EXPERIENCING ON MY VEHICLE. TRULY APPRECIATE THE PROFESSIONALISM!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy you found Joe to be so supportive during your experience here at Group 1 Ford El Paso. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great service and amazing attention to the customer!
Great service and amazing attention to the customer! Would highly recommend to everyone looking to invest in a new car!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!
Always satisfied with the quality of the service from the
Always satisfied with the quality of the service from the advisor to the video that the technician sends awesome prices on service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Great services I was really happy with service they
Great services I was really happy with service they provide at service department specially Alexis H he I keep me updated with everything and good communication thank you keep up the good work
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I recently had great buying experience with a Ford F150
I recently had great buying experience with a Ford F150 at Group 1 Ford in El Paso Texas. One month after I purchased my truck, I had tire damage due to a board on the highway. Group 1 Ford service tool great care of me. Parts ordered a new tire and service department scheduled a service appointment to meet my schedule. New tire is on and I am safely back in the road again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello William, thank you; we appreciate your feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I continue to recommend coming here.
I continue to recommend coming here. I just had my vehicle serviced and warranty repairs done. Overall, it was another great experience. The staff that helped me during this service was great too.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I recently had great buying experience with a Ford F150
I recently had great buying experience with a Ford F150 at Group 1 Ford in El Paso Texas. One month after I purchased my truck, I had tire damage due to a board on the highway. Group 1 Ford service tool great care of me. Parts ordered a new tire and service department scheduled a service appointment to meet my schedule. New tire is on and I am safely back in the road again.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review! We are so glad you had a great buying experience and that our service team could care for you when you experienced tire damage. Our goal is to provide excellent customer service. Thank you for choosing Group 1 Ford of El Paso!
AWESOME,PROFESSIONAL, AND FRIENDLY 💯 Marija explained
AWESOME,PROFESSIONAL, AND FRIENDLY 💯 Marija explained everything to thoroughly and I am very happy that I took my vehicle here. 💯
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Barbara, thank you for your kind review; we are happy to pass along your comments to Marija here at Group 1 Ford El Paso! We do hope we can be of assistance in the future. Take care!
GREAT PLACE TO YOUR CAR
Got a good discount after hit with a high end estimate.
Got a good discount after hit with a high end estimate. Got my car back after the weekend with brand new never before seen codes and improper reassemble of parts.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your feedback. We were unfortunately unable to identify your information based on the username and details provided in your review. We would appreciate the opportunity to learn more and ensure everything with your visit is addressed properly. Please contact us directly at [your email or phone number] so we can review your experience in detail and assist you further. Lorenzo Vargas Service & Parts Director - Group 1 Ford of El Paso lvargas@Group1Auto.com
100% Recommended, excellent customer service and the lady
100% Recommended, excellent customer service and the lady Marija was very kind, very attentive and helpful, also there price are very competitive, thank you very much.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Carlos, thank you for your kind review; we are happy to pass your comments to Marija here at Group 1 Ford El Paso! We are always more than happy to assist you if anything else comes up. Take care!