Reviews
Customer
No surprizes. They did what they said they would do and at the price quoted.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Quick and friendly
Quick and friendly people. Clean facilities. Felt very confident that the car was being cared for.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Rachele, thank you for your positive review. We're happy to have been of service to you. It is our goal to provide a positive customer experience, and we're glad to hear that your visit was an overall pleasant one. Happy motoring!
Same day (Christmas week) truck repair
Dear Silterhar I was starting on a 500 mile trip in my F-150 when the check engine light went on. I called Mitch at Quick Lane and he made sure that a Tech was available for a dignostic. Long story short, I took my truck straight to Mitch and Mckenzie, they identified a blown spark plug, repaired my truck in matter of hours. I made my 500 mile family Christmas trip the same day. That is a stellar success story made possible by Mitch, McKenzie and your mechanics at Silterhar. It made my Christmas.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are glad you chose our dealership, Jerry. Safe travels!
Clinical Specialist
Always great service. Chris was very thorough and responsive.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
I had a very good experience after having my battery replaced and finding that my hybrid batteries were also dead. The service people were very efficient and polite. The office staff had the driver take me home while the charge was taking place and pick me up when finished. This was on a very snowy and cold day.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Outstanding Customer Service
Sill-TerHar Ford continues to meet or exceed all of my expectations.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, Colin! Thank you for your positive review. We respect our customer's time and budget. Again, we appreciate your recommendation of Sill-TerHar Ford and we hope to be of service again in the future.
Customer
Very good service and friendly people working there.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Good dealership
Quick lane service is always good. Just need to figure out how to life up to the name Quick Lane!most cases it take about 2 hours to get vehicle serviced.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks so much for your warm review of the team here at Sill-TerHar Ford! We hope to see you here again!
Still Terhar
My family and I always take our cars here. Rick is the vest and always very helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Customer Service is Fantastic!
The staff is very helpful. The service was excellent. We will continue to purchase/lease more vehicles from your dealership. Excellent service like yours is the main reason why we do business with you. It is very important to us.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase