Reviews
great service
Quick, professional service as usual - on my Mazda5. I am curious though - if you all could recommend a shop to address a bent in bumper which resulted from a small parking lot collision..? Thanks!
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Del Rocks!
Del is one of the main reasons that I keep coming back to Sill-TerHar. His customer presence is outstanding, he is friendly, helpful, and knowledgeable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are glad to be a part of your pleasurable experience. We always want our customers to feel the way you felt when leaving our location. Don't hesitate to call us if you ever need anything. Be safe on the road.
Great Experience with the repair service
Mitch at Quicklane did a great job to take care of my Aviator repair service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Always excellent service
I purchased a Ford Escape and opted for the maintenance plan so I bring my car to Sill-Terhar for all my service. It may sound cliche but it does seem like I'm family there. The staff remember me and always take good care of my vehicle and me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are happy you enjoyed working with our staff, Brian. If you ever need any help, please give us a call!
Review
Quick, efficient,clearly explained; very professional.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are thrilled to hear of your positive experience with our dealership. We strive to provide our customers with excellent service in a professional and helpful setting. Do not hesitate to call if you need anything. Be safe on the road.
oil change
good experience overall. I was pleased with it. oil change and tire rotation Plus filter change
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
Quick service did a good job. They had to get an additional vehicle to swap tires to do the alignment.
- Customer service 5.0
- Buying process 3.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Experience
Mitch and his team are not only making the QuickLane successful, but they build relationships. This is what keeps me coming back. I have confidence in their technical skills and recommendations. Thanks for treating me like family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, Phillip! Thank you for your positive review. Safe travels!
Sooper service
I came in for an oil change on my F150 at Quicklane. Once there Mitch reminded me about the original tires were nearly worn out. I decided to get new ones because it is winter. The install was quick and professional and I got a rebate on the tires. :-)
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, Jon! Thank you for your positive review. We respect our customer's time and budget and hope we can continue serving you for many years to come.
Wonderful service with my battery problem
Thank you so much for your expedience and expertise in assessing the problem with my Ford Escape last week. I had it towed in by AAA at 4:30 p.m. and it was ready for me to pick up before 6:00 p.m.....the battery that failed was under warranty (which ...thank you for your great record-keeping ...you saw was under warranty yet)...and you replaced it including the labor at no cost to me. Thank you thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase