Reviews
Great, easy car buying experience
We purchased a used Ford Edge, staff was very friendly and very helpful. Great experience, would definitely recommend to friends and family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
great service
Had our mkx in for oil service and tire rotation, wash and clean. Staff was friendly, knowledgeable and did not take long to complete the services.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, Mark! Thank you for your positive review. We respect our customer's time and budget. If there is anything else we can do for you, please give us a call.
Quick lane
I hate that they shut off my lights, I keep them on the automatic setting so I never have to think about it but when I leave there they are always off (which of course I don't remember until it is getting dark and people are flashing their lights at me)
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Good car care
The service to my Ford Escape was well done. The staff was helpful in letting me know the extras that they felt should be done before the service was completed. Thanks again for another well check on my ford.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Sandra, we are happy you enjoyed your recent experience at our location! We appreciate your review of our team, and the staff here at Sill-TerHar Ford look forward to further serving you in the future!
Quality Service
Service Department visit due to recall. And, repaired one unusual door problem while in shop. Communication was outstanding ... Expectations on timing were set at drop off, follow-up phone calls from service department kept vehicle owner appraised of progress (and prognosis), and completion of all work was done ahead of schedule... Service Department clearly exceeded expectations of vehicle owner!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are thrilled to hear of your positive experience with our dealership. We strive to provide our customers with excellent service in a professional and helpful setting. It's good to hear our team is living up to the promise of providing fantastic service to our customers.
Quick Lane Service
I always enjoy spending time at the Quick Lane shop. Everyone is so nice and friendly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks, Patricia! We're happy to help however possible. If there is anything else we can do for you, please give us a call.
Excellent experience at Quicklane again
Just took my vehicle in for the "Works" (oil change, multi point inspection and tire rotation). Quicklane staff is friendly, courteous and knowledgeable as ever. It's always nice when you don't receive a phone call regarding a maintenance "surprise". Everything gets done fast and right. Even though the place is extremely busy all the time. Mitch and Mackenzie are always great. And kudos need to go out to all the mechanics behind the scenes performing the work. I never intend to switch my business from Quicklane.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Easy purchase; efficient, professional staff
Purchased a used minivan. Staff was helpful, knowledgeable, courteous, prompt, and professional.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jeff Callies is very knowledgeable, No pressure, Patient
We've spent the past week looking at cars. Jeff Callies at Sill-Terhar Ford was so patient with us through the whole week. He took the time to explain everything to ensure we were comfortable with the car inside and out. He researched all cars to find the one with the options we wanted. Sales: Jeff is very knowledgeable about the product he sells. Personable: Jeff is polite, understanding, we called him, text him and he always took the time for us even thru the busiest of days. Jeff never made us feel uncomfortable or put us under any pressure. I highly recommend Jeff and Sill-Terhar Motors for your next purchase! We are a repeat customer and have bought several cars here and couldn't be happier with the service and all the people there.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Service
As usual, the Quick Lane service was fast and efficient. The people are great and I was in and out, with full explanations of what was done, in short order. They give my Lincoln MKX great care.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks so much for your feedback, Edwin. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If there is anything else we can do for you, please give us a call. Safe (and fun) driving!
