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Sill-TerHar Motors

(1,775 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2018 state dealer award
View 14 awards
2018 state dealer award 2016 state dealer award 2015 national dealer award 2015 state dealer award 2014 state dealer award 2013 national dealer award 2013 state dealer award 2013 state dealer award 2013 state dealer award
2020 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (855) 253-4521 (855) 253-4521
Used (855) 517-3361 (855) 517-3361
Service (877) 728-8756 (877) 728-8756

Reviews

(1,775 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sill-TerHar Motors from DealerRater.

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Review

The services provided for the vehicle I purchased through this dealership have been great each time I have had the car (Ford Explorer) serviced.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you. We take our reviews seriously and are delighted to hear about your visit. Hope you're enjoying your vehicle, and as always, drive safe!

Because sty motors is da bomb!!!!!!!!!!

Rickie is the most awesomest most handsome bad mamajama

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

Great Dealership!

We were dreading looking for a new truck. Ralph worked hard to find what we were looking for. We didn't act fast enough on the first one we found at STH, but Ralph found us an even better truck and we are very happy with it. Ralph takes customer service very seriously and was very patient with us as we changed our minds a number of times. Will definitely return in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Superb customer service

Aston Martin. Outstanding service from sales to service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service..Quicklane.

This service is great, except for the wait. Maybe need to go for appointments for the Quicklane.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 3.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service!

The person who helped me was great. I had to get the airbag recall done on my mustang. He was very professional and helpful. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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First class all the way

I found what looked like a great deal on a used trade-in on the Sill-Terhar website. Called and spoke to Ralph; confirmed the vehicle was still available and set up a time for a test drive later that day. Ralph located the car and had it ready to go when I arrived. No high-pressure sales tactics or other slimy dealer conversations, just honest answers to my questions. I visited several dealers during my search and no one made me feel more comfortable, respected and valued than Ralph and the team at Sill-Terhar. I would recommend them to anyone looking for a no-nonsense, honest, respectful experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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f150 pu

I am still waiting for an answer about the tire that I had to pay for on my escape that had full everything package. That's been two mos.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, George! We are happy our team was able to provide you with great guidance and knowledgeable expertise. If there is anything else we can do for you, please give us a call. Safe (and fun) driving!

Great service

The service was very good. Everything was handle very well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Quicklane

I used Quicklane and service as always was very good. I have used Quicklane a number of times and I felt that it was little slow this time. I was third in line and so got in right after you opened, but it was almost 9 by the time I left.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Ron, thank you for sharing your recent experience at Sill-TerHar Ford. We appreciate your review and hope we can continue serving you for many years to come.