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Bob Maxey Ford of Howell

(1,331 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 10:00am–3:00pm Closed
Sunday Closed Closed
New (855) 371-0965 (855) 371-0965
Used (888) 854-3134 (888) 854-3134
Service (855) 279-9542 (855) 279-9542

Reviews

(1,331 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Maxey Ford of Howell from DealerRater.

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Gret dealership

My sales Person Paul Wisniewski is great. Anytime I dealt with him he always delivers the price he quoted me. His knowledge on the Ford products is excellent and it is a true pleasure to work with him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great buying experience

Got everything that I wanted, The exact Explorer with all my options and the salesman, Brian Waldo, was great! He did everything in his power , to make sure that we were 100% satisfied. I would recommend Brian and Bob Maxey Ford to everyone. It was a great experience !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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2012 Fiesta Trans Repairs

I brought my Fiesta in for more transmission repairs following the Ford warranty letter. It runs great now and the loaner car really helped. The only thing I noticed (and it's minor) is that the "automatic up" feature on the driver's window is now disabled. It must have happened during reprogramming. You may want to tell the techs this when they do the transmission repairs and have them test the window up button (I know that fixing it involves the program as well). The staff is fantastic and I will buy my next car from there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

Very friendly and great service! Had oil changed and rotated the tires.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great staff

Your young write-up person, Billy, will go places with your co. Great personality. Also, the older Bill (driver), what a find for your co. Your staff seemed to work together and provider very good service. thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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New car lease

2014 Edge. Can't say enough about the staff and service at Bob Maxey. My sales consultant, Paul, was able to find the exact vehicle we wanted, fully explained Sync and My Ford Touch, and made the entire purchase/lease process very enjoyable. Finance representative, Rick, was very helpful and made sure we understood every step in the process. The used car staff worked with us to provide us the best trade in value. The entire staff was friendly and respectful at all times. We will continue to do business with and recommend Bob Maxey Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Mrs. Sandye Booy

2014 Fusion. Love the car, love the service at the Howell dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Battery Problem Gone

Great! Why must I use 50 characters when five will do just fine?

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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2014 Ford Escape 1st service

First oil change and tire rotation. Got app't time day before. Arrived on time. Nice greeting. Work completed quickly. Visited with salesman. Waited in waiting area. Clean restrooms. Coffee. Treated like I was a valued customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Collision Shop Review

Your Collision Shop staff (Matt & Karen) could not have been nicer or more understanding and helpful in getting my Fusion taken care of. They went out of their way to make sure my needs were met. Thank you!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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