Reviews
Great car...great salesman
I leased another Explorer from Brian Waldo at Bob Maxey. He's always been very helpful and all of my experiences at the dealership have been positive.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Recall repair
Always helpful and efficient. Clean waiting room. Repair done when they said it would be.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Professional and informative sales service
Our salesman Scott Pratt was very professional and knowledgable to work with. He kept us informed throughout the entire ordering process and delivery. I came in from out of state for the purchase. Made the purchase and additional service work go very smooth.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ford ESCAPE
We were a GM family,but decided to go look at Fords. So when we got to Bob Maxey, we were put with Cheri Cash, her being new she called on Jeff Moon to help. He was great and most helpful to what we were looking for. That's when he told us about this Demo (escape)it was the color inside and out what we were looking for! We struck up a deal, and closed a deal...We are more than happy with our purchase. We are definitely happy with our new 2014 Ford Escape. Looking forward for years to come, driving this car. Sincerely, Henry & Ilene
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Purchase of 2014 Ford Focus
I had a very good expierience during the purchase of my 2014 Ford Focus. My initial contact with your dealership came after reveiwing your inventory on line and interaction with your internet sales associate, Rachelle Torres. Once I visited your dealership, Rachelle introduced me to Dennis Balla. Dennis was not pushey or overbearing and was able to find me a Focus with the exact options and color that my wife and I requested. When I took delivery of my new Focus, Dennis was also helpful in explaining the features and how to use them, including Sinc. This car has a big leap in technology from my 2000 Crown Vic. Based on my sales experience with your dealership, I would come back for future purchases and service. Thanks.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great sales team and dealership
Salesman Brian Waldo and the entire staff at Bob Maxey Ford are the greatest. Everyone went over and above with arranging my 2015 Explorer lease. I hope to do future business at this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Quality customer service
Dennis was very patient, friendly and very helpful. I felt very confident in the car I chose after having him as my salesman. I purchased a ford focus SE, the car has been great and hasn't shown me any issues.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
2012 Ford Edge
You did performed the service as promised and had the work done on schedule. What more can I add. I'll continue to bring my vehicle in for maintenance as you continue to deliver the results I expect from a service organization.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
our local Ford dealer
The staff was very help full and provided very quick service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service!
Everyone was very pleasant and helpful with the repair. Rental car delivered to house for my use. Kyler, Al and crew were great! Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
