Reviews
Great service response to my needs
Came in for one recall fix, there was another I didn't know about. Service was able to to repair both without returning for a second appointment. Thanks
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ford Retiree
Courteous, fast and on time service --totally satisfied
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mr. & Ms. TImothy Avery
My husband and I just purchased a 2014 F-150. We are very pleased with the service we received. Our salesman Brian Waldo was exceptional. He never pressured us to buy something we didn't want. He knew exactly what we were looking for and found it. He's the type of salesman we want to do business with. We definitely will recommend Bob Maxey Ford and Brian Waldo to anyone we know that is looking for a vehicle. Thank you for a great experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Recall
Appointment went as scheduled. Too many requests for a simple survey.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ford flex
Paul was very helpful in finding the right flex when ours came in, it was the wrong color. But Paul worked magic and found our flex in Ohio and had it the next day. We love our flex and thanks again.............
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
new car fever
helpful courteous friendly sales staff made this almost fun !
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks
The car wash was a nice added touch to my 30k mile service appointment. Good work guys!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
what ??!! ANOTHER survey ?????
fast & efficient so far the car hasn't blown up got 50 chaters
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Awesome Service. Make you feel at home
2012 Ford Focus. Service was outstanding and a very good experience for being there the first time.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
2014 Taurus 15,000 mile Sevices
Scheduled Service was Efficient, Complete, Timely, and Friendly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase