Reviews
service on our MKC
Everyone was extreamly helpful, we had a recall on our MKC and it was taken care of quickly
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Marcia, thank you for being one of our valued clients and leaving us your response to the quality service you received! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.
Top-notch service.
Had my 2012 Taurus in for "The Works" a few times now; and my opinion of the Service Department remains unchanged. Everything has always been taken care of in a courteous and professional way.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
2014 Focus repairs.
2014 Focus, service was great, staff was very helpful. My car had issues, they provided a loaner, They listened to my issues and repaired my car in a timely manner.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Josh Wisniewski
Tony did a great job taking care of all the concerns we had with car. Very attentive, and very good with follow up Great Job !!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Paul, we are so pleased to hear your experience with us was a positive one. We're glad everything was completed to your satisfaction!
fast service..
Had a recall on my 2014 Fusion.The service was very short and had a just a short wait.Very pleased.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Your comments keep us motivated and working hard for all our guests, Roy! Please let us know if there is ever anything else we can do for you!
Great experiences with buying and service!
The service took awhile but, I was told that ahead of time! I came prepared to wait and was comfortable in the waiting area. Everyone was very nice. They got the repairs done ( recall items) an oil change, and even a battery in my key fob and I was on my way. No problem at all! Thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mr. Dave Wennerberg
Quick service very efficient. Service area under major construction. In spite of this, I was taken care of quickly and am very pleased.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We really appreciate your feedback of your recent visit with us at Bob Maxey Ford of Howell, David! Please let us know if there is ever anything else we can do for you!
Best dealership around!
I have always had good service and support at Bob Maxey Ford! My experiences with Sales has also been excellent, and I plan to continue with your dealership with any/all Ford purchases and/or maintenance in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Bob Maxey Ford - Howell, MI
Always a great experience to bring my car to Bob Maxey Ford for service. Everyone from the person checking in my vehicle to the porter bringing it to me after service is great! Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Customer
I brought my vehicle in for routine maintenance. I was notified of a recall issue but will make an additional appointment for this.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase