Reviews
Robert Makowiec
Very knowledgeable service manager. Very courtious. Prompt service. Automobile runs great.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Here at Bob Maxey Ford of Howell we sincerely appreciate your business, Robert! We try to provide all of our guests with a great atmosphere and world-class service that you can trust and we're happy to read that your review reflected this! Take care!
Oil Change
Got me in right away. Had credit from my rewards balance that I was able to use for my oil change. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the awesome review, Brent! All of us here at Bob Maxey Ford of Howell truly value your business and hope to see you again!
Repair service
I had a service issue with my Mountainer and your service team from write up, mechanic and service management made sure that my car was service correctly and on time. I also observed that all customers in service area where handle in the same manner I was which illustrates to me what a professional service team works at your dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
At Bob Maxey Ford of Howell, we appreciate your honest feedback, Dennis. Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit! We look forward to seeing you again!
Service
With out an appointment I was able to get in and out quickly. I was surprised when I went out to the parking lot. I was looking for my dirty car and it was cleaned. Thank you so much.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate this honest feedback of Bob Maxey Ford of Howell, Christina. It means so much to us to have earned your trust in our business! We hope to see you again in the future!
Love my Edge! Love Jenny O @ Bob Maxey!!
2014 Ford Edge, my 3rd car purchased from Jenny Olrich. She is the reason I continue to by Ford Vehicles.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Katrina Maxwell
Leased a Ford Explorer. Jenny is a great salesperson for your company. She is kind, honest, and not pushy! I really appreciate that! I will use her and refer her to my friends and family! When it comes to your Service Department......Dan R. and Tony A. are the best in the business. The main reason I left Chrysler products and went to Ford is because of Dan & Tony. Their customer service is over the top great! I never feel like I am bothering them if I have a question or concern. They want me to be happy with your product, and their service is always with a smile and a kind word. A fisherman would say.....YOU GOT 3 GREAT KEEPERS! Sincerely, Katrina Maxwell
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We set high expectations for ourselves so it's gratifying to hear you had a great experience with us, Karen. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Great Job
everything was great, friendly people, fast service, keep it up
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We really enjoy reading your feedback, Cheryl! Please let us know if there is ever anything else we can do for you!
great service
Happy with the service and I appreciate the car wash this time, nice addition with the renovation! Can't wait to see when it's all complete.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful response to the quality of service our Staff provides, Jessica! At Bob Maxey Ford of Howell, we value our customers and we look forward to seeing you on your next visit.
Good Service
Thought my blower motor was going bad in my 2014 Escape, found out mice were setting up housekeeping in my car. They did a good job in a timely matter. Thanks
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Maxey Ford
Very professional staff. Car ready in 30 minutes.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We set high expectations for ourselves so it's gratifying to hear you had a great experience with us, Carole. Thanks for taking some time to leave us your feedback!