Reviews
Nice job, helpful staff
Pleasant, helpful staff. My car was done on time and the wash was appreciated.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Fabulous body shop
I was so please with the Quality of work. I had $5700 damage done to my car and they got my car fixed less than two weeks. Provided a loaner car for me. When I picked up my car it was sparkly clean, vacuumed out and very well put back together. Matt the manager was so Pleasant, and friendly. He walked me out to my car to make sure everything was okay and to make sure I was satisfied. Thank you Bob Maxey Ford I will definitely refer people to you. Krystal
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Customer
Good experience!! Always Friendly People!! .........................................................................................................................................................................
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Focus
Focus SE hatchback. Had to order manual version as none in stock at dealer. Dealer made it very easy and had no difficulty. Also took my truck in at time of purchase to have recalls fixed.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this, Mathew! Please let us know if there is ever anything else we can do to assist you.
Great service
Had three recalls on my 2014 Ford Escape. Also heater needed to be adjusted. I was very much satisfied with the service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We really appreciate your feedback of your recent visit with us at Bob Maxey Ford of Howell, Gwen! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to your next visit!
Bob Maxey Ford in Howell MI
We love our salesman Brian Waldo @ Bob Maxy in Howell Michigan!!!! He is a very caring sincere person & we will keep coming back!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
very professional will buy all from Bob maxey
very professional speedy service and the price was great I will always use
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mike Wright
Fusion energi oil change tire rotation car wash and recall all in an hour and half FANTASTIC!!!!!!! what a great team you have Bob Maxey Thank you Mike Wright
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for the wonderful review, Michael! We are happy to hear that we were able to gain your trust in our business. We hope to see you again!
Blinker light switch
I was surprised to find out that with only 30000 mi. on my truck that they would not cover the bumper to bumper waranty and charge $240.00 to change a blinker light switch and then at my suggestion found a loose ground cable that had probably been that way since new causing electrical problems, on the other hand I did break the switch but still don't understand about the loose ground cable. The staff was very considerate and helpful and I felt at ease with them working on my truck.
- Customer service 4.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
fast and friendly service
I was early for my appointment , but they gladly took my car in for my oil change tire rotation and 7point inspection . fast and friendly service . and they even washed my car I was very happy with that service . I will gladly bring my cars there for all service needs .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase