Reviews
Good people to deal with
I'm pleased with the way Dennis Balla handled this transaction. I had ordered the vehicle about six weeks prior to planned delivery. Ford built and shipped the vehicle sooner than I anticipated, so when the vehicle arrived at the dealership in early December, I wasn't ready to take delivery. Dennis assured me it wouldn't be a problem and we set delivery up for December 30th, when I wanted the vehicle. Dennis never bugged me, he handled my request as directed and we took delivery at the end of December as expected. Dennis is a pro and he is to be commended.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Service
My service tech was very pleasant and helpful. He showed me how to connect my cell phone to the car. When my service was complete they did a quick car wash, very much appreciated, this was the first time I received the car wash. What a nice finishing touch to the service experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Overall Dealership
fast efficient service the work is of very high quality and is delivered in a timely manner as promised
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Very helpful and friendly
I got the new 2015 Ford Escape. I was very pleased with all the extra time they gave me in helping me get into my new truck. I love it. Thanks Tina and Bob you guys are the best.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're pleased to hear everything was completed to your satisfaction, Bernita! Thank you again for being one of our valued guests and congratulations again on you new 2015 Ford Escape!
Maxey Ford
I am completely happy with my ford fusion and when I hear some one say they are going to buy a new car I tell them to go to Maxey Ford. I was especially inpressed with the person I delt with as she was not pushy and let me take my time{ I would not have bought it other wise} so thank her for me and her name is Tina Socha. Thank you for the Email.....Andrea L. Plotts
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the awesome review, Andrea! We try to provide all of our customers with a great atmosphere and world-class service that you can trust. Take care!
Great people to buy from and super deals
This is the third vehicle from your dealership. I pass several other dealers driving from canton the sales and service are dialed in and Jeff and Rick are great to work with. I will always buy and recommend your store to everybody.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
mmmmmmmmmmm
I Just noticed price of sticker that I was quoted is different than paper work I signed. I would like a call or im going in to office. just bought two cars from you.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Edward, thank you for your business and congratulations on your new vehicle! If you have any additional questions, please feel free to reach out to us at any time!
Great service
Excellent as always ? Timely repairs? Easy appointment? and love the free car wash after the service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Terrific Employees and a free car wash!
We purchased Our Focus from Tina Socha when the dealership first opened. She is a wonderful salesperson and extremely knowledgeable about every model I ask about. She was friendly and concerned about our needs every step of the sale. She continues to be our contact person at the dealership. We just had our Focus in for a routine oil change. The mechanics are always the best. While my husband was waiting for the car he asked Tina questions about an F-150. He has had one for five years and considering a new one. They also drooled over the new Mustang!!! Kathy Poma
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Kathleen, we are so pleased to hear our Staff, especially Tina, was able to make your experience such a wonderful memory. We try to provide all of our customers with a great atmosphere and world-class service that you can trust and we are excited to hear that your visit reflected this! Thank you again for choosing Bob Maxey Ford of Howell!
Bob Maxey Is Where I Take My Car...
I was taking my new Ford Fusion in for it's first check up! Everything went well and there wasn't even a charge! Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase