Reviews
I have been taking my cars for service to Fitzgerald’s for the past 17 years and have been extremely happy with the service provided.
I have been taking my cars for service to Fitzgerald’s for the past 17 years and have been extremely happy with the service provided.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
After 17 years of service, your continued satisfaction means a lot to us. We appreciate your loyalty and remain committed to providing dependable care for your Subaru Forester.
The people worked on my car did a great job. We are very happy for their service. Excellent dealer!
The people worked on my car did a great job. We are very happy for their service. Excellent dealer!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad you’re happy with the work done on your Subaru Forester. Hearing you found our service excellent means a lot to our team.
Everything was performed perfectly as usual. That’s why I recommend Subaru Fitzgerald Rockville to everybody.
Everything was performed perfectly as usual. That’s why I recommend Subaru Fitzgerald Rockville to everybody.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing that the service on your Subaru Crosstrek was performed perfectly again is rewarding. Your recommendation means a lot to our team.
I've found the service at Fitzgerald Subaru Rockville to be efficient and friendly. Ismael got me in quickly recently to deal with a problem, then suggested I take care of a needed oil change and tire rotation. He even had my car washed. Thanks!
I've found the service at Fitzgerald Subaru Rockville to be efficient and friendly. Ismael got me in quickly recently to deal with a problem, then suggested I take care of a needed oil change and tire rotation. He even had my car washed. Thanks!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hearing that you found our service efficient and friendly means a lot to our service department. Our team is pleased we could fit your Subaru Outback in promptly, complete the oil change and tire rotation, and give it a wash.
Fitzgerald fixed my car the other day. I went in to get the oil changed and the tires rotated but they found a few other things that needed to be fixed. My car drives much better now and the problem with one of the sensors has been fixed.
Fitzgerald fixed my car the other day. I went in to get the oil changed and the tires rotated but they found a few other things that needed to be fixed. My car drives much better now and the problem with one of the sensors has been fixed.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your mention of the sensor repair and the smoother drive highlights our service department’s thorough approach. Our team is pleased James could identify those issues and restore your Crosstrek’s performance.
As Always, they were courteous and efficient. Car was ready when they said it would be.
As Always, they were courteous and efficient. Car was ready when they said it would be.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hearing that your Subaru Outback was ready when promised and that our team provided respectful, prompt service means a lot to our service team. Thank you for the five-star rating.
Fitzgerald is always pleasant to deal with. They are friendly and professional. They took care of my maintenance and made a suggestion for additional work that made sense. I love when they send the video of the mechanic checking the car — so helpful.
Fitzgerald is always pleasant to deal with. They are friendly and professional. They took care of my maintenance and made a suggestion for additional work that made sense. I love when they send the video of the mechanic checking the car — so helpful.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your kind words about our friendly, professional service and video inspections highlight our service department’s commitment to transparency. Our team is pleased we could take care of your Subaru Crosstrek’s maintenance and recommend additional work that made sense.
The price was too expensive for the work done. There is a a piece on the right front of the car which is dangling. It should’ve been repaired, but nobody took the time to fix it.
The price was too expensive for the work done. There is a a piece on the right front of the car which is dangling. It should’ve been repaired, but nobody took the time to fix it.
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- Overall experience
- 3.0
- Does not recommend this dealer
- Came in for service or repair
To pay $177 for oil change and tire rotation in this economy is outrages. I will not be coming back to this dealership. This price is more inline for luxury cars than a Japanese economy car. For comparison, I pay $99 for the same service for my Mazda CX-5 at a Rockville dealership.
To pay $177 for oil change and tire rotation in this economy is outrages. I will not be coming back to this dealership. This price is more inline for luxury cars than a Japanese economy car. For comparison, I pay $99 for the same service for my Mazda CX-5 at a Rockville dealership.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Matthew Clark & the service tech both did a phenomenal job with my car. Please find a way to professionally recognize & reward them both for superior customer service.
Matthew Clark & the service tech both did a phenomenal job with my car. Please find a way to professionally recognize & reward them both for superior customer service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hearing that our service team provided exceptional care for your Subaru Crosstrek means a great deal to us. We have shared your praise with management so the technicians receive the recognition they deserve.