Reviews
Smoothest buying experience I have had in over 20 years. Harley Van Brunt was exceptional in every way possible. From providing the information I need, taking additional pictures of the car and having things lined up so I spent minimal time at the dealership. I would recommend her every single time. Simply phenomenal!!
Smoothest buying experience I have had in over 20 years. Harley Van Brunt was exceptional in every way possible. From providing the information I need, taking additional pictures of the car and having things lined up so I spent minimal time at the dealership. I would recommend her every single time. Simply phenomenal!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
My service advisor Mr Clark was a very easy personable person to work with. However, the labor charge for an oil change went up 80% since my last oil change in April 2026,, I will never come back again for service there
My service advisor Mr Clark was a very easy personable person to work with. However, the labor charge for an oil change went up 80% since my last oil change in April 2026,, I will never come back again for service there
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- Overall experience
- 3.0
- Does not recommend this dealer
- Came in for service or repair
Very happy with all the work done. Didn't realize that Mondays were SO busy so I'll avoid them in future.
Very happy with all the work done. Didn't realize that Mondays were SO busy so I'll avoid them in future.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing you’re very happy with the work on your Subaru Crosstrek is truly rewarding for our service team. We’re sorry that Mondays tend to be so busy and appreciate your understanding. We look forward to serving you at a more convenient time.
I had such a wonderful experience working with Johnny throughout the process of leasing my new car, and I genuinely couldn't be more grateful for his help. From our very first conversation, Johnny was incredibly kind, patient, and attentive. He took the time to answer all my questions, explain my options clearly, and make sure I felt comfortable and confident with my decision. I especially appreciated that he never made me feel rushed or pressured, even when I needed extra time to consider my options. What stood out to me most was his genuine willingness to help and his attention to detail. He was always responsive, thoughtful, and professional, and I could tell he truly cared about making the experience a positive one. Leasing a car is an important decision, and having someone like Johnny guide me through the process made such a difference. I'm truly grateful for his patience, dedication, and kindness throughout the entire experience. I would absolutely recommend Johnny to anyone looking for someone who is not only knowledgeable and professional but also genuinely cares about the people he works with. Thank you again, Johnny, for making this experience such a positive one! Magaly Muñoz
I had such a wonderful experience working with Johnny throughout the process of leasing my new car, and I genuinely couldn't be more grateful for his help. From our very first conversation, Johnny was incredibly kind, patient, and attentive. He took the time to answer all my questions, explain my options clearly, and make sure I felt comfortable and confident with my decision. I especially appreciated that he never made me feel rushed or pressured, even when I needed extra time to consider my options. What stood out to me most was his genuine willingness to help and his attention to detail. He was always responsive, thoughtful, and professional, and I could tell he truly cared about making the experience a positive one. Leasing a car is an important decision, and having someone like Johnny guide me through the process made such a difference. I'm truly grateful for his patience, dedication, and kindness throughout the entire experience. I would absolutely recommend Johnny to anyone looking for someone who is not only knowledgeable and professional but also genuinely cares about the people he works with. Thank you again, Johnny, for making this experience such a positive one! Magaly Muñoz
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing you felt comfortable and that our team was attentive means a lot to us. Our service department is pleased we could deliver responsive, detail-oriented care for your Crosstrek.
great services; reliable staff; strong use of technology. front desk team very capable and make me want to return. videos are a strong play, as are services like lyft rides
great services; reliable staff; strong use of technology. front desk team very capable and make me want to return. videos are a strong play, as are services like lyft rides
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing that videos and Lyft rides made your service experience more convenient means a lot to our service department. We’re glad the front desk team helped you feel well cared for during your Subaru Forester service. We hope to welcome you back soon.
As usual, service was performed promptly and professionally. I was provided a clear explanation about the problem with my car and I was not charged one more cent than they had calculated. That is why I'm on my fifth car bought at Fitzgerald:)
As usual, service was performed promptly and professionally. I was provided a clear explanation about the problem with my car and I was not charged one more cent than they had calculated. That is why I'm on my fifth car bought at Fitzgerald:)
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing that you found the service on your Subaru Crosstrek prompt, professional, and exactly as estimated means a lot to our service team. We’re honored to have earned your trust through five vehicle purchases and appreciate your continued loyalty.
I have been a longtime customer of Fitzgerald Subaru and trust them completely to take care of my car. They also make the buying process easy when I have been in the market for a new vehicle.
I have been a longtime customer of Fitzgerald Subaru and trust them completely to take care of my car. They also make the buying process easy when I have been in the market for a new vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Trust and reliability guide everything our service department does. Knowing you trust us completely to care for your Subaru Crosstrek over so many years is truly rewarding. Your continued confidence and five-star rating mean a great deal to our team.
I have been a longtime customer of Fitzgerald Subaru and trust them completely to take care of my car. They also make the buying process easy when I have been in the market for a new vehicle.
I have been a longtime customer of Fitzgerald Subaru and trust them completely to take care of my car. They also make the buying process easy when I have been in the market for a new vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing you trust our service department to care for your Crosstrek and that our buying process feels effortless is truly rewarding. Your loyalty and kind words mean a great deal to our entire team.
I dealt with Luis Mariano. He was friendly, respectful, and efficient. Listened well and communicated exactly what was going on. Promote this man!
I dealt with Luis Mariano. He was friendly, respectful, and efficient. Listened well and communicated exactly what was going on. Promote this man!
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.
We appreciate the great assistance we received from Ismail. He is a pleasure to work with.
We appreciate the great assistance we received from Ismail. He is a pleasure to work with.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your Subaru Forester is in good hands with our service team. Knowing our support made your visit enjoyable means a lot to our team.