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Richardson Chrysler Jeep Dodge Ram

(626 reviews)
Visit Richardson Chrysler Jeep Dodge Ram
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–8:00pm 7:00am–7:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
New (972) 755-1973 (972) 755-1973
Used (972) 591-0287 (972) 591-0287
Service (972) 591-0743 (972) 591-0743

Reviews

(626 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Richardson Chrysler Jeep Dodge Ram from DealerRater.

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Great Customer Service

Alan Carroll is by far the best salesman we have had the pleasure of working with. Great deals and wonderful professionalism.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the five stars! We are happy to hear that you enjoyed working with Alan. We hope to see you again in the future!

Great

We are very pleased! Excellent service. Brian took the time to explain all the amenities and answered all our questions. will definitely go back for our next purchase

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the great review! We are thrilled to hear that Brian made your visit with us fantastic. We look forward to working with you again in the future!

Fantastic

Great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!+Fantastic.wonderful.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! VERY helpful.thoughfull.considerate. caring.good SERVICE time. Excellentalways kept me updated at all times.I trusted the entire staff.My hope wish came true.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thanks for the five stars, Marsha! Your wonderful comments keep us motivated and working hard for all of our guests. We look forward to working with you again in the future!

Car repair

My experience with Richardson Chrysler Jeep Dodge Ram was incredible. From the moment I walked in I was greeted with excellent hospitality by Jason King a service advisor at this location. He kept in constant contact with me throughout the entire process of getting my vehicle repaired keeping me updated with what was going on. I would definitely recommend this service center to all my family and friends in the future. Thank you again Jason for the great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for the five star review! We are happy to hear that Jason made your visit with us fantastic and that he went the extra mile for you. We hope to be of service to you again!

Easy and very friendly

The service that my wife and I received while looking at and buying our new car was very friendly and helpful. They made the process very easy and quick.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thanks for the great review, Raymond! We hope to see you again! Take care!

Two Thumbs Up

Buying cars isn't always easy, but Brian Collier certainly made this experience the easiest and smoothest I've ever had. Great salesmanship, and he really cared about my needs and wants. Everyone needs a salesperson like that.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thanks for the great review! Your wonderful comments keep us motivated and working hard for all of our guests. We hope to see you again here at Richardson CJDR!

Recommend Richardson Jeep & Larry Bristow

I had a great experience at Richardson Chrysler Jeep - my sales person was Larry Bristow. He was professional, had great product knowledge and follow through. I highly recommend him!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thanks for the five stars, Joyce! We are happy to hear that Larry went above and beyond for your car-buying experience. We hope to see you again!

I came to the right place

I have no regrets with my purchase! Brian Collier is the best

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the five stars, Reba! We hope to see you again at Richardson CJDR!

Just What I Was Looking For!

I came in looking to purchase a vehicle, with no clear direction of which one I wanted. With his expertise, Brian Collier helped me pick out the perfect one for me! Couldn't be happier with my purchase :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the five stars! We are happy to hear that Brian found the perfect vehicle for you. We wish you many happy miles in your new car!

Great customer service

Great customer service and professionalism. Alan Carroll super job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the five stars, Christina! We look forward to working with you again in the future!