Reviews
I had to have my key reprogrammed to my car and it took...
I had to have my key reprogrammed to my car and it took less time than I expected. 👍🏻 Tim was very nice, thank you for your help.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Brittany Sweeney, Customer Retention Manager
Our experience with Anerican Toyota for our most recent...
Our experience with Anerican Toyota for our most recent purchase was a great one. Marvis and his team did an outstanding job. Hats off to them all!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your feedback with us, James! We work hard to make sure our guests have an exceptional experience. We will share your comments with Marvis and the team, and we look forward to working with you again. Hud Romero, Store Manager
Great Service
Efficient, professional, great customer service, Covid-19 precautions well taken. Pricy but worth it. I feel confident my vehicle is up to date. Clean environment.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Larry H. Miller American Toyota Albuquerque. Please don't hesitate to reach out if you need anything else. Brittany Sweeney, Customer Retention Manager
Check engine light
I took my 2001 Toyota forerunner into the service department, the issue involving the vehicle was a check engine light, it has not been resolved yet, but I am confident that it will be next week thank you
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the 5 star review, David! We appreciate your business. Brittany Sweeney, Customer Retention Manager
Retired Supervisor
We were treated real well and the sales department were very helpful, answered all of our questions. Prices were fair and a pretty good collection of cars.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for choosing Larry H. Miller American Toyota Albuquerque,Mike. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Hud Romero, Store Manager
Under the circumstances as good an experience that can be...
Under the circumstances as good an experience that can be done at this time. Hopefully in the near future as circumstances improve I can get full demonstration of the vehicle I purchased.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Hud Romero, Store Manager
I was highly satisfied with the professional service I...
I was highly satisfied with the professional service I received. My cars service was completed in a timely manner and was very thorough. Adrian even made sure that my airbags were upgraded due to a recall in which I was unaware of. I am very grateful for the caring staff.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback and kind words for Adrian! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Larry H. Miller American Toyota Albuquerque. Brittany Sweeney, Customer Retention Manager
Maintenance Service
First time at this dealer and was unsure of the service department and customer service. Was immediately greeted upon arrival and was briefed through the service of my car on the wait and if additional service was required. In addition, the parts department was helpful and courteous. Due to the service I was provided overall I am so glad that I purchased a Toyota.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Brittany Sweeney, Customer Retention Manager,
This dealership is wonderful. The employees are courteous...
This dealership is wonderful. The employees are courteous and professional. I have had a great experience with my service needs. The customer service lounge is amazing and the service is top notch. I highly recommend this dealership for service. All of my issues were covered under warranty and they even repaired my tire free of charge. This is the best dealer experience I have ever had. I will even consider purchasing my next vehicle from Larry H. Miller American Toyota. They rock!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Larry H. Miller American Toyota Albuquerque, we look forward to having you as one of our valued customers for many more years to come! Brittany Sweeney, Customer Retention Manager,
Even in the middle of this pandemic craziness your...
Even in the middle of this pandemic craziness your service department is still top notch as always. I didn’t feel uncomfortable because waiting area was adhering to social distancing guidelines. The work on my vehicle was quick and efficient as always.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your business and our team looks forward to serving you again soon! Brittany Sweeney, Customer Retention Manager,