Reviews
2010 Jeep Wrangler
I had looked at used Jeeps for 2 months and had not found any that were reasonably priced, except for those with high milage. While searching for others, I came across a 2010, 2 Door Wrangler with 55000 miles. I went to look at it, took it for test drive and decided to purchase it. I dealt with Rich Shinnick, who was very easy to work with. Heritage delivered the vehicle in "like new" shape. The warranty for this used vehicle was better than the ones other places had offered. The entire staff was very pleasant to work with. I would highly recommend that you look to Heritage if you plan to purchase a new or used vehicle.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi JimmyLew - Heritage MileOne Chrysler Jeep Dodge RAM Owings Mills would like to congratulate you on your new 2010 Jeep Wrangler! We truly appreciate your business and strive to maintain a high standard of customer satisfaction. Please do not hesitate to contact us should you have any questions! Thank you again JimmyLew and have a great day. http://www.facebook.com/HeritageChryslerJeepDodgeRamOwingsMills
Just bought a 2014 Grand Cherokee Limited!
Rich Shinnick helped me though the whole buying process and made me feel comfortable. I never felt pressured! If you are interested in a new Jeep please contact Rich!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
two new dodges this year
found both steve gonzalez and shawn olsen very helpfull in both financing and doing the entire process in a desired time limit. I would hope to use these guys in the future when obtaining a another vehicle. They made the entire experience a good one.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
just brought a car
Steve Gonzalez was great very helpful and made my wish of buying a new car come true. The overall staff was awesome
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
2013 Durango
Very easy process!! Worked within my budget and got me the most for my money.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities 1.0
- Overall experience 1.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Highly Recommended
Recently purchased a new Jeep Wrangler from Danielle. I chose to work this dealership, and Danielle in particular, because they were very accommodating to my needs as a customer. She did everything possible to ensure I was comfortable and getting everything on my wish list.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Maryland bound
Excellent customer service from start to finish from Rich Shinnick. Rich worked diligently to ensure I obtained the exact vehicle that I wanted. Today was one of the snowiest days in MD so far. With another five inches in snow and ice. Rich removed the snow and ice off of several vehicles just so I could test drive the RIGHT vehicle. If you are a Jeep lover please come to Heritage Chrysler, Dodge, Jeep for excellent collection and customer service!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Maryland Bound
Excellent customer service from start to finish from Rich Shinnick. Rich worked diligently to ensure I obtained the exact vehicle that I wanted. Today was one of the snowiest days in MD so far. With another five inches in snow and ice. Rich removed the snow and ice off of several vehicles just so I could test drive the RIGHT vehicle. If you are a Jeep lover please come to Heritage Chrysler, Dodge, Jeep for excellent collection and customer service!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
great experience
Chris Burnette scored a touchdown with the Alderson family! Gave great experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Bought my first Dodge Durango
I just traded in my Subaru and bought my first Dodge Durango. The whole process was a great experience from the moment I walked through the door. I am extremely happy with the new purchase and equally happy with the fair trade value i was given. I would highly recommend Heritage MileOne Chrysler Jeep Dodge in Owings Mills, MD. Ask for Steve Hernandez. He was a true professional and made this buying experience easy and hassle free.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
