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JTL Auto Inc

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (413 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday 11:00am–5:00pm Closed
2020 consumer dealer award
View 5 awards
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
(877) 805-5552 (877) 805-5552

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (413 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of JTL Auto Inc from DealerRater.

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Great people- no B.S.

Carmine, John, and Eric were fantastic. Even with my horrible credit they were able to get me a great car with a low down payment and in the exact payment range I wanted. No trying to upsell me, just honest and real. I will recommend them to anyone I know looking for a great place with honest people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us a positive review! Our Sales Department strives to do a great job at helping customers get into the car they want, at the right price! We appreciate you taking the time to share your experience! If there is anything else we can help you with don't hesitate to let us know! JTL Auto Sales

I have never met more REALpeople who are NOT to scam you

I walked in there with practically nothing, I was treated with uttermost respect and within 2 hours I drove off in my new car. Multiple guys helped me with numerous situations but collectively I am very proud and would reccomend this dealership to everyone and anyone! They are one of a kind!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five star rating! We love to hear back from our customers. We prioritize our customers and we can see that with your successful experience. Let us know if there is anything more we can do for you! JTL Auto Sales

Matt S.

This place is great! They are fast and very helpful with everything. A.J. and Eric gave me the best deal possible and made me feel secure with my purchase. Thanks again JTL.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review! We are glad you enjoyed our employees and service. Our team does their best at making sure all the needs of our customers are met. Hope to see you in the near future. JTL Auto Sales

Very helpful and personable staff

All of the staff were wonderful. So helpful. Willing to work together as a team. It didn't make a difference who the sales rep was they all pitched in when one was busy to help the customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you! It's such a nice opportunity to serve you and your needs! We appreciate you taking the time to leave us a positive review. If you have any questions or concerns, don't hesitate to contact us! We look forward to seeing you in the future. JTL Auto Sales

Excellent experience.

I really had an excellent experience with everyone there. They were very professional and made sure that I picked a car that was suitable for me. They walked me through everything and made me feel very comfortable with the vehicle I picked. They are so nice and I would really recommend getting a vechicle with them. They are a family runned and that makes a big difference.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five star rating! We love to hear back from our customers. We prioritize our customers and we can see that with your successful experience. Let us know if there is anything more we can do for you! JTL Auto Sales

Awesome

I am 76 years old and have purchased/owned many cars in my lifetime. I have never met and dealt with such a great group of dealer/sales persons in my whole life. I can't wait to recommend them to friends and family. The group was professional, courteous, friendly and very informed. They asked what my automotive needs were and what my price range was and then proceeded to survey and find a vehicle that fit my needs. They did not do the 'hard sell' or try to push me beyond my means. It was a truly wonderful experience and I feel that I have new friends now.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your loyalty to JTL Auto Sales. Our team does an excellent job at taking good care of our customers and we can see that with your wonderful review. Contact us if you have any other questions or concerns. We look forward to seeing you again! JTL Auto Sales

The best car buying experience I have ever had!

Actually I bought an SUV, a Ford Edge, awesome vehicle! However, it is the JTL dealership that deserves the praise! I drove past and saw the SUV that I wanted, then checked on line less than 45 minutes later to see the cost and I was very surprised that it was affordable! When I came the next morning to drive the Ford I was met with a bevy of gentlemen, all going above and beyond to make me feel comfortable, not to sell me something. I just felt good being there. Like I was at a friends house. Of course the Ford turned out to be a sweet deal and the dream SUV that I have been looking for! Then they gave me new tires, an oil change and other extras and I wondered why I have never heard of them before! So I am telling of you who are now reading this review to NOT go any where else, just go to JTL Auto Sales and you will be just as ecstatic as my husband and I! It is instances like this....buying from an honest small business that helps me have faith in people again, and I say to you at JTL, thank you and when I come in for my oil change I will bring food!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your newly purchased pre-owned Ford Edge! We are thrilled to hear that you enjoyed working with our team here at JTL Auto! It is really a pleasure to hear back from our clients and know that we are doing a good job! We hope you enjoy your newly purchased pre-owned car and see us again in the future! JTL Auto Inc

the best!

my daughter was looking for a car and they treated her like royalty. got the car new breaks, new tires, really made it look nice. Eric and Aj made the expiernece even better. highly recommend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us a positive review! Our Sales Department strives to do a great job at helping customers get into the car they want, at the right price! We appreciate you taking the time to share your experience! If there is anything else we can help you with don't hesitate to let us know! JTL Auto Sales

Car # 3

Just bought my 3rd car in 2 years from these gentlemen. We will not hesitate, when the time comes, to buy car # 4. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your loyalty to JTL Auto Sales. Our team does an excellent job at taking good care of our customers. Contact us if you have any questions or concerns. Hope to see you again!

Thanks for the gti

Very professional, made sure that the car was ready to be bought (inspection and everything else wise). Was a pleasure doing business with them, definitely recommend to anyone who's interested in buying a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five star rating! We love to hear back from our customers. We prioritize our customers and we can see that with your successful experience. Let us know if there is anything more we can do for you! JTL Auto Sales