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JTL Auto Inc

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (413 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday 11:00am–5:00pm Closed
2020 consumer dealer award
View 5 awards
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
(877) 805-5552 (877) 805-5552

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (413 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of JTL Auto Inc from DealerRater.

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Great experience

I have been to other dealers many times. I was disappointed every time. When I was told about JTL I thought it would be the same, but I have never been so pleased with the customer service I felt like family.. we are working on a second car now from JTL. The team there was great and made it so easy. Thank you JTL team👍🏻

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you! It's such a nice opportunity to serve you and your needs! We appreciate you taking the time to leave us a positive review. If you have any questions or concerns, don't hesitate to contact us! We look forward to seeing you in the future. JTL Auto Sales

Very satisfied!!!!

Wonderful experience!!! Friendly staff who helped entertain my little one, great selection of cars , clean place of business. Edwin helped me get into the truck I wanted for low payments. My truck runs beautifully and I'm very pleased with it !!!! I would definitely go back again for another truck

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your positive review! It's been a pleasure working with you! We want you to know that we truly value your business and if you have any questions don't hesitate to let us know! JTL Auto Inc

Quick and smooth car sale

I had been looking for a used Dodge Ram 1500 for a while and happened to see one sitting outside JTL Auto. Beautiful truck, exactly what I wanted and at a price that was below market value. John and Edwin made the sale quick and easy.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your newly purchased pre-owned Dodge Ram 1500! We are thrilled to hear that you enjoyed working with our team here at JTL Auto! It is really a pleasure to hear back from our clients and know that we are doing a good job! We hope you enjoy your newly purchased pre-owned car and see us again in the future! JTL Auto Inc

Wonderfuk

The staff was very friendly and they have great deals on cars. The cars in great condition and they are very accommodating. The office space is calm and even had books for my 20 month to look at

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us a review today! We are thrilled to hear that you had a great experience! JTL Auto

The UNTIMATE Customer Experience!!!!!!!!!!!!!!

I have bought many cars in my lifetime and have to say this was the ULTIMATE customer experience!!! From the time I walked into JTL, everyone was courteous and helpful. I walked through the buying process with ease and comfort and picked up my truck the next day! Thanks all once again for the ULTIMATE CUSTOMER EXPERIENCE!!! UPDATE: 2800 miles later I brought my truck in for an issue and they provided me with the same speedy and courteous service that I received when I purchased my truck! VERY IMPRESSED!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

We appreciate your loyalty to JTL Auto Sales. Our team does an excellent job at taking good care of our customers. Contact us if you have any questions or concerns. Hope to see you again!

Awesome customer service

They were very helpful and I am very satisfied with my experience. This is my first time leasing and they were patient and helped me to understand everything. I would definitely send people there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review! We are glad you enjoyed our employees and service. Our team does their best at making sure all the needs of our customers are met. Hope to see you in the near future. JTL Auto Sales

Great Customer Service

I made an inquiry about purchasing a car, I am not a car person and know nothing about them. I was helped by Jeffery who helped me pick out a car that was in my price range, excellent mileage and a style I liked. The process to purchase was incredibly easy and while John was finishing up my paperwork Eric, one of the salesmen brought me out to the car and went through all the details and perks of the car I was purchasing. I will only buy from JTL from now on, they treat all their customers like family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five star rating! We love to hear back from our customers. We prioritize our customers and we can see that with your successful experience. Let us know if there is anything more we can do for you! JTL Auto Sales

Volkswagen jetta

They have a really good service and the people over there are really polite, they have a huge selection of vehicles, i have a vw jetta that i bought it from them and it was in really good condition, it is worth it to buy a car from jtl auto sales i strongly recommend it

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review! We are glad you enjoyed our employees and service. Our team does their best at making sure all the needs of our customers are met. Hope to see you in the near future. JTL Auto Sales

Mazda Purchase

Everyone was very friendly and helpful. I paid a little more than I wanted to for the car, however so far I am happy with my purchase.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your very kind review! We are pleased to hear that you enjoyed your experience with us! JTL Auto Inc

Check them out

Every person I talked to was friendly and tried there hardest to help me as much as they could. And if they don't have a specific vehicle you with they will find it. John Eric and Aj all helped me and they work as a team to make sure I had the most pleasant experience as possible. High recommend this dealer. And the offer warrantees which is hard to come by. I had a question about my vehicle and they put me on the phone with there in house mechanic which was very knowledgeable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your positive review! It's been a pleasure working with you! We want you to know that we truly value your business and if you have any questions don't hesitate to let us know! JTL Auto Inc