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Fitzgerald Toyota Gaithersburg

(1,865 reviews)
Visit Fitzgerald Toyota Gaithersburg
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–7:00pm
Tuesday 9:00am–9:00pm 7:30am–7:00pm
Wednesday 9:00am–9:00pm 7:30am–7:00pm
Thursday 9:00am–9:00pm 7:30am–7:00pm
Friday 9:00am–9:00pm 7:30am–7:00pm
Saturday 9:00am–7:30pm 7:30am–4:00pm
Sunday 11:00am–6:00pm 8:00am–12:00pm
2025 state dealer award
View 5 awards
2025 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (301) 825-9049 (301) 825-9049
Used (301) 637-7258 (301) 637-7258
Service (301) 637-6211 (301) 637-6211

Reviews

(1,865 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fitzgerald Toyota Gaithersburg from DealerRater.

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Excellent experience

Jason was a great salesperson, he listened to what we were looking for, provided us with attention, and was very helpful. Kevin was great too, working with our trade, giving us the best finance options and assisting us with a minor scratch that we will bring back to get fixed at no cost. We had a great car buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Santa Fe Sport Purchase Experience

Twice returning customer based on previous excellent experience. Very professional sales and service staff. Rapid follow-up to initial inquiries. All questions addressed and answers thoroughly explained.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Excellent Customer service

Great experience! Left the dealership extremely satisfied!The salesman was extremely helpful and the staff was very friendly and professional. I would totally recommend this dealership to family, friends...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great customer service

Andrew was very easy to work with and very patient. He did not pressure you during the selection process and was able to quickly answer questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Piece of Cake

I went to Fitzgerald Hyundai to test drive the Sonata, and found it was exactly what I wanted and needed. It had been a long time since I last purchased a new car (I kept my last car 10+ years)and expected to spend a long day at the dealership once I chose to buy. I was so pleasantly surprised at how easy the process seemed and how quickly it went. The sales staff were all very friendly and professional and they were a big part in how well it all went. I will definitely recommend them to my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Satisfied customer.

I requested a color combination. Was not available at the dealership but was found at another dealership. No problem. The car was exchanged to satisfy my choice. Thanks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Fantastic experience for a 1st time buyer!

I was helping my daughter buy her first car. Luke Doll was our sales associate and I feel like we were really lucky. We had been looking at cars online for a while. My daughter saw the vehicle she wanted but it was out in Annapolis. Luke didn't hesitate to pick up the car the same day (on a pretty rainy day) and bring it to Gaithersburg so she could test drive it. His professionalism and personal touch made this a great experience! We bought the car and would definitely buy another one at Fitzgerald - especially from Luke!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Happy Repeat Customer of Fitzgerald Auto

This is my third vehicle purchase from Fitzgerald Automotive in Gaithersburg, MD. As been my experience with my prior purchases, the buying process was straight forward and without issue. I knew the price they offered and it beat any other local prices without the need to haggle. Upon purchase, I also got the Fitzgerald Lifetime Purchase Protection which essentially makes all of my oil changes free. It also includes a loaner car whenever I need one regardless of reason for dropping my car off. Not to mention other benefits that come with the package.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

Great experience.

Went to several other Hyundai dealers in the area and they acted as if they did not want our business. Fitzgerald's was anxious to meet our every need.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Happy customer!

This was a great first-time car buying experience. You all made it very easy and fun. I felt very comfortable, and would recommend this dealership to anyone! :-)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.