AutoNation INFINITI Tustin

Chris, made buying our QX 56 very easy. Will look to buy my next car here.

I worked with Larry Merritt at Infiniti Tustin to lease a 2013 Infiniti G37s. Of all of the competitive auto dealers I worked with (VW, BMW, Ford), I found Larry to be the most attuned to my needs in terms of my budget and type of vehicle specifications I was looking for. I would most definitely work with him and Tustin Infiniti in the future! I look forward to working with him on my next vehicle lease or purchase

Best Infiniti price in all of southern california! Easy and hassle-free to do business there. Got the best quote in all of Southern California after doing weeks of research.

I went in to get a quote on a G37. Xavier was great to work with, no pressure, very knowledgable. I get almost of my car repairs done at this dealership when I am not mystery shopping. Work with Tom K. Never had a bad expierience with Tustin Infiniti, ever. I would highly recommend this dealership to anyone who is interested in buying a car or getting theirs repaired. One time, I took it in and drove off the lot, the battery died and they replaced it for free. Like when does that ever happen! Keep up the good work Infiniti, you have my vote. Only one voice but I'll cheer you on anytime!

Saw decent deal on CPO car at this dealership. Called and asked to speak with internet sales manager and they transferred to Xavier. Right away, I can tell he's an upfront, direct guy which is not true about 99% of this industry. I tell him I'm interested in this car but not for the price listed. He tell me to e-mail him and I do with supporting websites and documents. We agree on a reasonable price for both parties through a total of 3 e-mails. I go in later that night, test drive the car and sign the papers. The only thing that took long was the paperwork which was no fault of anyone but just the process. Drive home with the car that night at 9:45 pm. Best car buying experience ever. I feel like I got a good deal (not fantastic but reasonable, under KBB) and I didn't have to deal with dishonest, shady people. Xavier was very straight forward and honest. I also bought a CPO Toyota from Buena Park Toyota which is also part of the Auto Nation group and had a good experience. I recommend and Infiniti of Tustin.

1) Delivering the car as promised was missed by three weeks, more than twice as many weeks, work not performed as promised, then want me not to come back to the premises- wow! 2) Install wrong color part in $50 plus car, damaged other items while doing work and then wants to blame the factory. There are some great employees work there unfortunately this dealer is off my list.

i have been getting my infiniti serviced here for over 4 years now, i live in Los Angeles and still choose to drive my car here to get serviced, Way better customer service than Glendale infiniti

Jon did everything in his power to get me the deal that I wanted. He was very helpful and friendly. I would buy another car from him in a second. If your going to go to Tustin Infiniti I would recommend that you ask for Jon.

Im a resident of Surrey BC, Canada and found a infiniti FX35 on line. After a few emails of questions and negotiating i came to terms with the manager Tom Cruz. He was polite, accurate and helpful with all aspects of the purchase. I did not view the car in person or even speak to anyone on the phone during the entire process. I was comfortable and confident in the abilities. I would strongly suggest anyone to use this dealership!!

I'm very surprised with the low rating because I was treated like v.i.p., I lease my QX56 and received everything request. Infiniti Tustin gets 2 thumbs up & 5 stars( if anybody is interest in an Infiniti, talk to Tom Cruz, he is the internet manager). Yours truly, A very Happy Infiniti owner