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AutoNation INFINITI Tustin

(1,031 reviews)
Visit AutoNation INFINITI Tustin
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 10:00am–8:00pm
New (866) 984-5275 (866) 984-5275
Used (866) 984-5576 (866) 984-5576
Service (877) 227-1714 (877) 227-1714

Reviews

(1,031 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation INFINITI Tustin from DealerRater.

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2012 pathfinder preowned

I've got quote free quote for my pathfinder , and I received the call in next business day. I spoke with Anthony Le who was the person who helped me a lot from the beginning of this purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Exellent Service

I went to AutoNation Infiniti dealer in Tustin for oil change, tire rotation, and recall service. The service was excellent!!! The service was followed timely manner and they kept their promise. Especially, I thank to assistant service manager. I didn't make an appointment for the service. I definately want to go back whenever I need a service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are glad you chose our dealership, Kelly. Don't hesitate to call us if you ever need anything. Be safe on the road.

Great job

I bought qx80 by internet and email from abroad before I arrive US. Everything had been smoothly done and I am happy about their service. Thanks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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GREAT !!!!!

We didn't expect to purchase a car last Saturday but my wife and I stopped first at Cerritos Infiniti just to see ..and drove a couple cars but could not agree on a price for a M37. While talking with the sales person our daughter sent me a text for the same car at Tustin Infiniti and WOW did we find the right car at the right price. My sales person was Anthony ( Tony ) Le and he was OUTSTANDING! We purchased a M37S and there was not any pressure or games. I told him my price and we were able to come to an agreement. I also purchased the 8 year unlimited mile warranty at a great price. I highly recommend that you go to Tustin Infiniti and ask for Tony Le you won’t be disappointed.... believe me Rick and Sue C from the OC

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Good people

They made it easy to buy a car. They were very helpful and made sure that we got the best deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2016 Infiniti QX60 SUV

We leased a 2016 Infiniti QX60 suv from Tony Le who was very helpful and patient with us. He was very courtious, friendly, and polite. He demonstrated a very good working knowledge of the lease process and vehicle. He also provided excellent customer service and encourged us even after we completed the lease to contact him with any further questions we may have.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Service on 2012 Infiniti QX-56

Infiniti QX-56 Timing chain recall. Nice, clean facility. Professional and efficient personnel. Work completed on time and properly. All paperwork filled out completely and accurately. Overall a pleasant service experience. I would recommend Tustin Infiniti to friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Thank you everything is perfect

Thank you Genesis everything was perfect and the car really good thank you for all the service and the good customer service too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Arun at Tustin Infiniti is the best

I was looking for a QX60 and went to Tustin Infiniti first because it was convenient. I met Arun when I first walked in. He was very friendly and knowledgeable. That night I researched the inventory of QX60s at all the dealers in Orange County. I left my house the next morning with a plan to travel from dealership to dealership negotiating then head back to Tustin in the afternoon. On my way out of town I decided to turn around and go by and see Arun first. He struck such a great deal for me I had to look no further and bought there. The next time I am in the market I am going straight to him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

Ms Wen Ping Wang

Wonderful, Friendly, very detail, nice and patient

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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