AutoNation INFINITI Tustin

Anthony went beyond out of his way to make sure that we were happy with both of our new infinity purchases!

Leased a new Q50x, and got a great deal. Anthony and Edgar were both a huge help and I could not believe the price! It was a great experience and the second car I got from them. They have continued to earn my repeat business.

I can't comment on what it's like to lease or purchase a car for personal use ... but as a 5-time business renter, I can tell you it's frustrating. My experience in mid-December was typical: - I had to tell them what kinds of documents I'd need. - They didn't understand what a corporate agreement was, and didn't understand the borrowing resolution, requiring an additional set of work. - On the Sunday I came in, despite an appointment & promise I'd be out quickly, after 2+ hours (and having emailed all the documents ahead of time), they still couldn't complete the deal. I had to take the car away as a "loaner" and then the salesperson came to my house (that was decent, anyway) to finally complete the signing. They still had to bother my home office. - The finance manager I dealt with was condescending (despite the fact that I knew more about the corporate agreements than he did), and made it seem like I should know where to sign when he didn't even bother to explain where or what I was being shown. - The finance manager spent time trying to upsell things from oil change to tire rotations, and when told I wasn't interested, acted as though I was an idiot. Hey buddy ... who's paying your salary through the purchase? Oh ... the on-line info? Completely unreliable and useless in terms of doing anything other than generating leads for AutoNation. The car I "built" (red, various features, 2016) got a response for a white, 2015, with none of the features I wanted. Trying to book service online? I've done it twice ...each time it's required a PHONE CALL to the shop to confirm that they'd a) have a loaner vehicle for me; b) be able to do the appointment in the time frame I asked about. They don't read the "special comments" section and don't respond by phone or email. That means you will spend time online, only to waste time with a call later. It's the 21st century ... customers don't want to waste time with calls.

Since we step into.the dealership , everything was excellent , especially our sales person Joseph

It was really easy and smooth deal , which fully meet my expectations!

I bought a beautiful Infinity QX60. My salesman Anthony Le was great and very knowledgeable, as was Sepand Nossiri. I am very happy with my purchase and experience with this dealer .

Waited 5 months for delivery. Daren & Tony & Anne are people of their word. Good people. Would go back and would recommend the two of them

Overall great deal, very personal, attentive!! Thanks

Ken got me the best deal I could find anywhere! I didn't even have to haggle the price, first offer sheet was what we agreed on! and I know cause I've tried 4 different other infiniti dealers! Great Job Ken!

we have been coming here several times in the past few month just to test drive different cars. our sales lady is Tehsin very helpful and friendly. we knew we would buy a car from her, just need to decide which one. we finally got the QX50 and very happy with the car. We have purchased cars here before and the service department is excellent. Very highly recommended.