Reviews
Personable, professional, quick on time service.
I just moved to California, my car needed servicing. The gentleman couldn't have been more personable, very professional, kept be advised as to the time frame my vehicle would be ready as well as explained in detail just what my vehicle needed. I couldn't be more pleased as well as comfortable with this Infiniti dealership. I will continue to use them and of course hopefully when my lease is up purchase another vehicle from them. BTYW their location is just perfect.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Best Dealership
Great experience! Friendly and wonderful customer service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experience for finding a great car
We didn't plan on leasing a vehicle, but the folks at Tustin Infiniti were very professional and helpful. No pressure, and very patient. We got a great price for an even better car. Definitely recommend them to anyone in the market for a luxury car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Service
Great place to shop for car. My experience with Autonation is really good.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Great car great people
Our knowledgable salesman, Nick Rawson, made the process great. He knew that car inside and out. He's made himself available to us to help us understand our new car. Everyone was extremely professional. These are fine people to do business with
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Ask for Tehsin! :)
Stopped by to see a QX60. Wasn't really expecting to take home one but I did, thanks to Tehsin! Great customer service. And I love my new car!! Couldn't ask for more. :)
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great customer service and ready for a deal
Great experience with Jordan Taulau! Love the car but the experience is what made the deal happen on my first visit. Definitely recommend Jordan as he listens to your needs and works hard with his management with the price you are comfortable with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent service and a quick and honest deal
I do not have to shop around, visited the very first dealer and got satisfied with deal and service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Experience !
It was very nice to have the ability to walk through all the cars in the lot and be able to understand the value for money of each of the offers. The agent was extremelly helpful and explain all the technical and financial details in an easy and practical way. The result was the purchase of a QX60 and a great experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
2002 Buick Park Avenue
I loved the fact that it was basically ready with only the finishing touches to the deal which always need to worked out in the end. I would rate the service 1st class.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities 1.0
- Overall experience 1.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, James, for reaching out to us. Your opinion plays an integral part in our customer service. We care about all our customers and wish to restore your good faith in our dealership. If you are willing, our General Manager would like to speak with you at (714) 627-5556 to discuss ways to ensure a more positive experience with us moving forward. Thank you for your feedback, and we hope to hear from you soon.