Skip to main content

AutoNation INFINITI Tustin

(1,031 reviews)
Visit AutoNation INFINITI Tustin
Sales hours: 9:00am to 9:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 10:00am–8:00pm
New (866) 984-5275 (866) 984-5275
Used (866) 984-5576 (866) 984-5576
Service (877) 227-1714 (877) 227-1714

Reviews

(1,031 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation INFINITI Tustin from DealerRater.

Want to share your experience with this dealership?

Write a review

Great Service

Fabulous service and friendly staff! Would recommend Autonation Tustin Infiniti to all of my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great customer service and follow up!

I have been looking for a Q 50 for about a month after turning in my G 37 back in September. The specific Q I wanted only existed at a few dealerships and kept getting the run around at different dealers. "we can't get the car, please give us another week, etc etc" Finally after a month I contacted Tustin Infiniti. I wish I did earlier! I spoke to Chris and Albert and they were awesome! Literally found my car and did a dealer trade and matched the quotes I got else where. Was in my car within about 30 hours and LOVE driving it! I got a q 50 sport and its a great car. They have called twice to follow up and it shows their dedication to their customers!! Will highly recommend them in the future

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Awesome service. Very helpful

Sales person Albert Munoz was very helpful and patient with me while I was trying to lease my first car. I had a great experience with him and if it wasn't for him i would have gone to another dealer. Thanks Albert

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

2015 Infinity Q70L

Joseph Satarzadeh provide exceptional sales overview, details on my 2015 Q70L Infinity vehicle. Made a offer that was too difficult to pass up. As a sales person myself, I understand the interaction between a salesperson and a potential client. Reads people very well and made the buying experience very pleasurable. I certainly would highly recommend Joseph and the AutoNation Infinity Tustin team to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great Salesperson

I am pleased to work with Albert on new car. He was the most honest salesperson I have ever seen,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

A perfect car buying experience

from the initial introduction to the test drive to final handshake after the deal was done , I couldn't have asked for a more professional, couterous and enjoyable car buying experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great Service

Great service. Sweet people. Fast turnaround. Always friendly. Positive experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Ok clean

Well Anthony was a great sales person and very knowledgable of the q50 which I liked the GM A rude guy didn't even thank me for buying the car I guess he's isn't make any money on that deal that's why he was a total jerk and I felt uncomfortable! With him

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Excellent Service AUTONATION INFINITI TUSTIN

I was shopping for the QX50 few days ago. I went to couple of the infiniti dealers and i wasn't satisfied with the price they offered me. I was gonna gave up on looking for infiniti. My wife told me to look for one more, which was AUTONATION INFINITI TUSTIN. We went there, Chris Johnson was the one who got me an extremeeeeeeely good deal. I couldn't believe what i've got from this guy. It was a total surprise when i went pick up my car the next day. I really thank you for Chris for the great service, cheap price. The price that i got from Chris, no body out there could do it. You gotta look for Chris if you are really looking for infiniti. A lot of people buying car would spend hours with the sales negotiating price back and forth, i was only there for 15 minutes and i got the cheapest deal. Chris Johnson is very polite and he cares his customer so much. I even added another $500 bucks on the price i got from them just because i've experienced a great service from Chris. Very impressive experience. Thank you for AUTO NATION INFINITI TUSTIN.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great service

Wow I had the best experience in buying a car at auto nation Infiniti. My husband and I have never enjoyed buying a car before. I want to thank Jordan Taulau for being a awesome sales person. I love my Ruby red Infiniti I have gotten so many people saying I love your car. I recommend this dealer to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No