Reviews
Thank you Michael Angelo for the loaner car.
Thank you Michael Angelo for the loaner car. Very professional and fast. Great customer service!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, and have a fantastic day!
Our sales person Zareen is terrific!
Our sales person Zareen is terrific! This time we were in for a replacement car for my husband?s commute. She was great at answering our many questions & listening to our concerns to purchase a previously owned 2018 BMW 330i. If she didn?t know the answer she quickly found out. She has excellent sales skills & knows how to blend business with patience that quickly built our trust. We?ll absolutely call again on Zareen at Hendrick?s EastBay BMW for the purchase of our son?s first car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We sincerely thank you for the positive review, and look forward to seeing you again soon!
Excellent help from Wayne, he was friendly and prompt,
Excellent help from Wayne, he was friendly and prompt, addressed my issue immediately and solved it within minutes. Really appreciate it!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Kathyj, we are so pleased you enjoyed your visit to East Bay BMW!
Charles was an exceptional salesperson.
Charles was an exceptional salesperson. Very helpful and prompt. Would recommend him to my family and friends.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
If you have any further questions, please give us a call. We're always happy to help!
I love this dealership!
I love this dealership! I always have the best service here. Our advisor Everardo was really helpful and understood our needs regarding our loner vehicle. Thanks again!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks again for taking the time to leave us this information about your recent visit. Take care!
I had an amazing experience with my Service Advisor Kier
I had an amazing experience with my Service Advisor Kier Custodio - he communicated well, answered all my question and worked around my schedule to get me in and out of the dealer. I would highly recommend working with Kier for your BMW service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Payumm, thank you so much for your positive comments about East Bay BMW!
During the process of purchasing, I worked with Kay
During the process of purchasing, I worked with Kay Hashemi, Daryll Farillas, and Steve Kong. Very nice people and great services, highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We hope you have a great day!
Both of my service advisor Kier Custodio and Wayne the
Both of my service advisor Kier Custodio and Wayne the car guy are great, provided excellent services. Will come back.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jia, we really appreciate your feedback!
Kay, Amitt and Kavi made this a positive experience!
Kay, Amitt and Kavi made this a positive experience! Very professional and friendly. We would recommend them and this dealership to anyone.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you again for the great review!
Great service.
Great service. Was helpful throughout the process of purchase right from test drive till relieving the car from their dealership. Zareen was helpful and she seemed to know the car well. She helped in providing discounts on our car purchase as well. She did not pressurize us much that we typically see in car sales.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at East Bay BMW!

