Tracy Ford

Mandatory $1000 starguard aka low jack as apart of the sale which they install after the sale. These devices if they fail disable your engine and you have to get it towed. Dealership does bait and switch with starguard price. I paid the same price without starguard installed at Uptown oakland Ford.

Outstanding service experience. MTM transit & The City of Tracy Thanks you for this. Special thanks to my Service Advisor Debbie, Also the Service Manager for meeting with me to understand the importance of the buses for the City of Tracy and the efforts to provide paratransit service to the disabled citizens of the community.

It took three trips to the dealership to get it fixed. Then, on the last trip, they made me wait four extra days because someone went home early on a holiday weekend. So I was without a car over Labor Day weekend. Then to top it all off, They left my car under a tree, and it was covered in sap when I picked it up. At least I hope thats sap. My advisor, Sonny tried hard though, wasn’t his fault.

The employees of Tracy Ford work as a team to Deliver the very best customer service.

This is the best service department anywhere in the area. Rodney and Robert are excellent to work with.

The Service staff is awesome! Great to work with, friendly, and helpful if you have any questions about your car, service, etc. I cant say enough about this service team. Great customer service!

Vehicle came back scratched and had open alcohol cans on the back seat and dirty

Staff is always accommodating and provides excellent customer service. By far the best dealer in Tracy to deal with.

The staff is very friendly and helpful. The service I received was excellent. I would go back to this dealership in a heartbeat.

This is the Best customer service I've had in years. I would recommend Tracy Ford and Robert to everyone.